Job Description

You will be part of Operations Transformation Program is a strategic, organization-wide initiative to leverage existing innovative activities and implement programs to achieve large scale change. The program is focused on improving efficiency, scalability and operational leverage across CIB Operations by executing a coordinated, cross-LOB transformation strategy through five pillars: Digital Transformation Coordination, Line of business Specific Transformation, Cross-Organizational Transformation, Industry Collaboration and Program Management. The team has a global footprint that supports coverage on engagements.

Job responsibilities

The candidate will be part of the Onboarding Transformation Release Management Team responsible for the coordination of cross application releases for WKO applications. The core responsibilities of this position include: delivering at a Regional level a Global plan to conduct Model Office Testing with WKO Operations Users before application releases are promoted into Production and the coordination, tracking and reporting of release development. This role involves:

• Producing detailed testing plans for each application based on how the application will perform, the application requirements and acceptance criteria\'s provided by the Product Delivery Team.
• Regional coordination of testing conducted by the Users from WKO Operations for each release.
• Serve as the Regional point of contact for Release Management
• Leading the daily coordination with testers, technology, testing support and the Product Delivery Teams to track progress.
• Proactively resolve any issues identified during testing in partnership with the supporting teams.
• Provide daily status updates per Region to support the Global Progress Reports.
• Support weekend Production Verification Testing on a rotational basis (several 2-7 per year). Attend application demonstrations to understand the impact of new changes on WKO Operations and how it should be tested from a User\'s perspective. S upport ongoing initiatives to improve the quality and efficiency of Releases in order to promote the stability of the applications in Production.

Required qualification, capabilities and skills

• Ability to lead and motivate cross-functional teams and interact with all levels
• Ability to be flexible, follow tight deadlines, organize and prioritize work
• Strong verbal and written skills with attention to detail to provide clear direction
• Experience in driving meetings forward to achieve the target
• Strong knowledge of Microsoft Excel to promote data driven conclusion
• Working knowledge of new product development

Preferred qualification, capabilities and skills

• Working knowledge of WKO Applications and functions
• Working knowledge of new product development
• Working knowledge of Microsoft SharePoint

This role provides an excellent platform to be involved in a growing area of the transformation agenda across the CIB and Line of business. JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.