Job Description

OBJECTIVE OF ROLEIGT Solutions is looking for Associate Project Manager (PM), who will play a key role to embrace an effective enterprise and business architecture/capability modelling approach, leading the responsibility to mature enterprise architecture practice, by driving business capability solutions and innovation. In this role, focus will be from people, process, and technology perspective - including adoption of innovative processes, new capability and technology introduction. Support IT's transformational journey, alignment between business and IT strategy.KEY RESPONSIBILITIES

• Define project pacing and obtain incremental benefits before the program is completed by working closely with Product Owners, Architects and Engineers. Communicate strategies with Project Managers by prioritizing, planning and executing the development schedule for major product release across multiple business units, driving financials and other KPIs. Ensure that individual project goals align with company's strategy. Coordinate development resources, maintain dependency plans and monitor performance across resource channels. Improve efficiencies in critical and program resources by avoiding duplication of efforts between program and project management. Perform hands on reviews of Product backlog, Architectural Design, Code Risk Business models, Test Scripts and validate results. Align the deliverables to the program outcome with the aid of the Business Change Manager. Manage risk, issue and take corrective measurements. Manage and utilize resources across projects and manage stakeholder's communication. Assist Scrum Team and the Product Owner in achieving the release goals and follow Agile practices. Plan and estimate meeting, Story Point estimation and collaborate with the Scrum Master in planning. Initiate the solution architecture governance activities such as Technology Due Care and Vulnerability Threat Assessment. Lead and Drive the innovation Group meetings and prototype on selected ideas to provide value add to the client.

EXPERIENCE8-10 years experience in the following: Information Systems/Technology, Project Management Office processes (portfolio, program, project) and Agile Project Management Working understanding of Agile Scrum, XP, Kanban/Scrumban, and Lean practices and tools (JIRA / TFS or similar work management tools) Use of collaboration tools (Confluence / MS Teams or similar), SharePoint and configuring sites Working in a multi-functional setting with Offshore and Onshore resources Strong facilitation, consensus building, conflict resolution, negotiation and leadership skillsQUALIFICATION

• Bachelor's Degree or equivalent in one of the following: - Computer Science - Information Technology - Business Information Systems Management Studies Preferred Master's degree Formal certification in Project management methodology highly preferred - PMP or CSM certifications are highly preferred. - ITIL or ITSM certifications also preferred.

ABILITIES

• Knowledge and experience with formal project/program management methodologies Excellent time management, organizational, and prioritization skills Proven track record to lead without authority and influence others Ability to drive cultural change and the understanding of change principles Historical success in navigating enterprise teams in a constantly evolving work environment Demonstrated efficiency using data to communicate and advise decisions. Good interpersonal and communication skills (written, verbal and presentation) Analytical and strong organizational skills, with excellent verbal and written ability. Proven ability to successfully steer projects on both Waterfall and Agile methodology. Proven ability to build relationship and collaborate with teams across organization. Proven ability to lead/manage technology team members. Expertise in conflict resolution.

ABOUT USIGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT's global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USAEQUAL OPPORTUNITY DISCLAIMERIt is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.ADDRESS & LOCATIONIndia, Haryana, 2nd Floor, InfoTech Centre, 14/2 Old Delhi Gurgaon Road, Dundahera, Gurugram - 122016, Haryana, India

IGT Solutions