Job Description

Req ID: 233933

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Project Manager to join our team in Gurgaon, Hary\xc4\x81na (IN-HR), India (IN).

A project manager with 10-12 years of total experience

Relevant experience of at least 6-8 years in Project Management

Must have experience of handling teams with cross functional skillset

Should have experience of handling team size of 40+

Good resource planning skills.

Experience of handling Indian & Japanese clients

Excellent leadership and customer service skills.

Strong teamwork skills and attention to detail.

Operational ability in a diverse, large-scale environment

Exceptional customer-facing skills

In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery

Expertise in people management and leadership

Strong organizational skills

Capacity to train and guide junior team members

Ability to manage and prioritize tasks efficiently

Solid resource planning and problem-solving

Readiness to demonstrate a proactive attitude

Excellent verbal and written communication skills

SKILLS REQUIRED

ITIL qualified

Working understanding of ITIL principles and concepts

Working in a similar role for a managed service provider and off-shore teams

Exemplary written English and time-keeping skills

IT literate with a working understanding of software development, networking, server, storage, security, backup and virtualisation principles and concepts

Strong senior stakeholder management and thought-leadership skills, capable of asking the \'right\' questions

Previous experience in implementing ITIL processes and obtaining cultural buy-in

Lean SixSigma qualified (desirable)

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

NTT Data