Key Responsibilities:
? Exposure to US/International Client (Preferred) Prior Experience in IT Projects Handling / Project Coordinator / Project Manager roles.
? Excellent written and verbal communication and presentation skills able to generate interest and engages the client during calls and on emails.
? Manage projects, establish productive, professional and profitable relationships with key personnel and clients in assigned projects.
? Coordinate with various departments within the organization, including support, service, technology and manage resources, in order to ensure seamless functioning of the client
accounts.
? Responsible for client receivables; planning and execution of monthly retention.
? Candidates with Project Management, Digital Marketing & Technical Skills Preferred.
? Preferred Location Noida.
? Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
? Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.
? Achieves strategic customer objectives and account plans defined by company management.
? Good relationship building skills (internal, external, and cross-cultural).
? Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint.
? Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.
? Maintain a consistent schedule of online meetings with the client to manage performance objectives, and customer- expectations and assess customer needs on an ongoing basis.
Benefits:
? Competitive salary and incentive structure.
? Opportunities for career growth an advancement.
? Ongoing training and development programs.
? Dynamic and collaborative work environment
Job Type: Full-time
Pay: ?20,000.00 - ?50,000.00 per month
Schedule:
• Monday to Friday
• Night shift
• US shift
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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