Job Description

:A global leader in publishing and education/learning solutions - seeks a Service Delivery Manager with Scrum Master or Kanban experience to aid in partnering with various stakeholders (individual contributors and C-Suite personnel) for their content platform efforts.Responsibilities

• Act as Scrum Master or Kanban lead to facilitate daily standups and work as the administrator of the scrum or Kanban board

• Create, manage, and update project schedules and timeline

• Establish, document, and manage project scope

• Facilitate review with the project steering committee, key stakeholders, and project team, and gain sign-off

• Identify and manage project risk

• Coordinate the work across multiple projects with other project staff from various functional departments

• Act as a focal point for project problem resolution and escalation

• Ensure the software development quality provided and delivered meets that in the agreed plan

• Communicate with stakeholders and drive the decision-making process

• Establish, track, report, and update as needed on project budget, actual expenses, and forecasts of remaining expenses

• Recent graduates; or Bachelor's degree or equivalent work experience (related technical training or experience preferred)

• 3-5 years previous project management experience

• Strong Agile Scrum or Kanban project management experience required

• Experienced managing multiple projects simultaneously

• Knowledge of software development life cycle (SDLC) processes

• Knowledge of project management methods and tools

• Strong analytical and problem-solving skills

• Excellent organizational and coordination skills

• Ability to deal effectively with change in a fast-paced environment

• Excellent listening, oral, and written communications skills

• Budgeting and forecasting skills

• Negotiation and conflict resolution skills

• Strong presentation skills

• Energetic motivator that excels at managing cross-functional teams

Pearson