Job Description

PROJECT IMPLEMENTATION MANAGER_PUNE LOCATIONBasic Knowledge of Networking is required and project management skills.
Desired Certifications:
PRINCE2 Practitioner, PMP - All Certifications should be valid for at least 1 year from the date of Joining
General Description:
PIM is responsible for facilitating and supporting the overall implementation of the network solution for end customer.Primary Job Functions:

• Manages end to end implementation and lifecycle by establishing initial contact with the client once the service is sold
• Accountable for implementation of network solution for clients (from order, implementing and billings)
• Creating a project schedule to meet contractual requirements & customer needs
• Compiling the resources required supporting the project and negotiating implementation schedules with internal and external resources and suppliers.
• Interact with both internal and external resources to complete provisioning tasks.
• Utilize and update management databases in conjunction with the provisioning process
• Process disconnect orders in all Geographies
• Close cooperation with customer account teams, SMEs, customers and suppliers, etc.
• Data gathering using all available sources & direct contact with the customers
• Calculate the last day of charge and stop the billing
• Update internal administrative systems
• Manage the internal workflow
• Coordinate customer de-installation and equipment shipment
• Good communication skills required for client management.

Qualifications and Availability
Experience:
Minimum 2+ years of Project Management skillsEducation:
MCA, BE or B-Tech, BS in Computer Science, Telecommunication, Electrical Engineering, or Information TechnologyMandatory Certifications:
ITILV3 Foundation - All Certifications should be valid for at least 1 year from the date of Joining.Desired Certifications:
PRINCE2 Practitioner, PMP - All Certifications should be valid for at least 1 year from the date of JoiningWork Status:
Full timeWorking Schedule:
Mainly US/ EMEA hours (with some flexibility based on customer\'s needs). May have some weekend work depending on customer needs.
On-call availability to support customers during critical situationsJob Loc- Pune
Yrs of Exp-5+Yrs

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