Job Description

:We\'re hiring an intermediate Project Coordinator to oversee the quality delivery of concurrent Oracle Hospitality consulting engagementsDuties & ResponsibilitiesManagement of concurrent consulting engagement projectsCoordination of the installation, configuration, training, transitioning, and support of Oracle Hospitality products, ensuring the use of the latest Oracle installation, configuration, and training standards and procedures, to the agreed project scope/deliverables, timeline and with quality outcomesContributing to and meeting regional revenue targets, with a focus on delivery lead time reduction and obtaining positive customer referencabilityManagement of the relationship with stakeholders during the consulting engagementsValidation and management of consulting engagement scope, verification of order documentation, customer credit status, and updating of Oracle internal reporting tools including project status, forecasting, internal financial and status reporting, and checklist toolsPreparation, collation, communication (written and verbal, in conjunction with identified customer stakeholders) and appropriate storing of project or program plans and schedules, meeting minutes, milestone progress reports, project status reports, risks and issue management logs, scope change documentation, other project deliverables, and other project filesScheduling of and leading project meetings related to consulting engagementsScheduling of project resources with suitable skillsetsTimely and accurate verification of timecards and expenses reports related to consulting engagements and subsequent production of timely and accurate consulting engagement invoicingOversee and manage escalation of Service Requests in MOS, Oracle Service Cloud tickets and enhancement requestsOversee, resolve, and manage escalation of project risks and issues, including risks and issues escalated from project resources and other stakeholdersRemain current and familiar with Oracle product new releases and new featuresUndertake other activities in support of in-region and Project Management Office initiativesNecessitiesAble to work remotely from home or from the base officeWilling to work overtime, overnight, weekends and public holidays as requestedCommitment to adhere to company standards, policies, and proceduresAbility to communicate effectively and build rapport with Oracle team members, customer stakeholders and customer team members and other related vendorsWilling to work with a wide variety of cultures and backgroundsCurrently hold a valid passportKnowledge and Skills - FundamentalsMore than two years\' experience installing/configuring/supporting Property Management Systems software products OR more than two years\' experience in Hospitality I.T. position or similar OR more than two years\' hospitality management experience working with Oracle Hospitality product/s OR more than two years\' experience in I.T. project coordinationTertiary qualification Information Systems or similar, Hospitality, Business, or Event Management fieldKnowledge of project proceduresProfessional written and spoken English (and any applicable local language, e.g., Chinese/Thai/Korean)Experience with Microsoft Office suite of products in particular, Outlook, Excel, Word, and PowerPointKnowledge and Skills - DesirableProject management certification, especially PMI Project Management Professional (PMP)Knowledge of broader hotel operating procedures (events management, housekeeping, or Finance)Previous experience in supporting hospitality software productsKnowledge of other similar PMS systemsBasic working knowledge of Networks, PC\'s, and related peripheralsFamiliarity with Windows Server, Oracle databases, SQL, and remote connectivity ApplicationsExperience with Microsoft ProjectExperience with Zoom Meetings or similar video conferencing softwareResponsibilities:Duties & ResponsibilitiesManagement of concurrent consulting engagement projectsCoordination of the installation, configuration, training, transitioning, and support of Oracle Hospitality products, ensuring the use of the latest Oracle installation, configuration, and training standards and procedures, to the agreed project scope/deliverables, timeline and with quality outcomesContributing to and meeting regional revenue targets, with a focus on delivery lead time reduction and obtaining positive customer referencabilityManagement of the relationship with stakeholders during the consulting engagementsValidation and management of consulting engagement scope, verification of order documentation, customer credit status, and updating of Oracle internal reporting tools including project status, forecasting, internal financial and status reporting, and checklist toolsPreparation, collation, communication (written and verbal, in conjunction with identified customer stakeholders) and appropriate storing of project or program plans and schedules, meeting minutes, milestone progress reports, project status reports, risks and issue management logs, scope change documentation, other project deliverables, and other project filesScheduling of and leading project meetings related to consulting engagementsScheduling of project resources with suitable skillsetsTimely and accurate verification of timecards and expenses reports related to consulting engagements and subsequent production of timely and accurate consulting engagement invoicingOversee and manage escalation of Service Requests in MOS, Oracle Service Cloud tickets and enhancement requestsOversee, resolve, and manage escalation of project risks and issues, including risks and issues escalated from project resources and other stakeholdersRemain current and familiar with Oracle product new releases and new featuresUndertake other activities in support of in-region and Project Management Office initiativesAbout Us:As a world leader in cloud solutions, Oracle uses tomorrow\'s technology to tackle today\'s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone\'s voice is heard, we\'re inspired to go beyond what\'s been done before. It\'s why we\'re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We\'ve partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We\'re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans\' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

• Which includes being a United States Affirmative Action Employer

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