Job Description

Join us as a Project Associate in our Ginesys Integration team at our Kolkata office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What You'll Achieve:

We are seeking an experienced Project Associate to join our team. As a Project Associate, you will play a crucial role in optimizing our supply chain and order management processes. The successful candidate will analyze data, identify trends, and provide actionable insights to improve efficiency by connecting our Retail Clients and enhancing customer satisfaction. This role requires a strong understanding of retail operations, supply chain management, and order management systems. You will:
• Communicate with Partners and Clients to understand, document, and prioritize business requirements.
• Analyze supply chain and order management data to identify trends, issues, and opportunities for improvement.
• Provide regular updates and insights to management on supply chain and order management performance.
• Evaluate current supply chain, and order management processes & recommend improvements to enhance efficiency.
• Collaborate with cross-functional teams to implement process improvements and monitor their impact.
• Develop and document standard operating procedures (SOPs) for supply chain and order management activities.
• Participate in project kick-off meetings with all stakeholders for new deliverables.
• Check Project feasibility during initial discussions.
• Perform technical analysis and API mapping, collaborating with the development team to initiate projects.
• Conduct unit testing of products and API testing using Postman collections.
• Offer customer support throughout various stages of the project life cycle.
• Identify and resolve order management issues, including discrepancies, delays, and customer complaints.
• Collaborate with the customer service team to ensure a seamless customer experience.
• Maintain strong relationships with Partners and Clients to ensure timely delivery of projects.
• Stay updated on industry trends and emerging technologies to recommend and implement innovative solutions.


Take this first step towards your dream career and an insane learning path.
Every Ginesys team member brings something unique to the table. Here is what we are looking for in this role:
Essential Requirements: • Bachelor's degree in Computer Science, Information Technology a related field.
• Minimum of 3-5 years of experience in retail business analysis, Supply Chain Management, or Order Management.
• Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL).
• Proficient in understanding and writing SQL queries.
• Familiar with the 'Postman' collection
• Understanding of Agile methodology
• Prior experience in JIRA or other Project Management Tool
• Knowledgeable about Cloud Technology
• Excellent problem-solving skills and attention to detail.
• Knowledge of Retail Industry trends and best practices.
• Strong leadership abilities and the capability to manage and prioritize multiple tasks in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to work independently and as part of a team in a fast-paced environment.

Desirable Requirements: • Proficient in Database handling
• In-depth understanding of REST APIs
• Understanding of Enterprise Service Bus (ESB) operations.
• Familiarity with integration project concepts.
• Strong verbal and written communication skills
• Analytical & Reasoning ability


Benefits:

We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as:
• Ginesys Academy for holistic training and development
• Comprehensive health insurance coverage
• Excellent rewards and recognition policy
• Transparent compensation policy with no unnecessary deduction in CTC
• Annual company off-site and a variety of events, celebrations throughout the year
• Travelling opportunities between our offices across the country.
• Annual Ginesys walkathon & related sporting events
• Quarterly Coffee with CEO
• and more!


Here's our story; now tell us yours:

"Ginesys One" is India's best omni retail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite.

We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite.

Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in