Job Description

Program Manager/ Account Manager Years of Experience: 15+ Years Education: B.E., B Tech, M Tech, MBA Job Location: Delhi (India), Indian /Govt Customer Experience: 8 years + Domain knowledge: Banking, Capital Markets, Insurance Your day at work will be like (Role & Responsibility) Single point of contact for all matters related to Delivery and overall contract compliance within required SLA\'s. Proactive project management and Project schedule tracking for Multiple Tracks Responsible and accountable for profitability, Quality deliverables, Managing customer escalations and experience in large program Management/Governance Must have technical background into J2EE, front end technologies, DB, Data analytics, reporting Must have experience of working with Indian Government / PSU and versed with ecosystem Must have experience into delivery with cross functional teams and shared organizational matrix Activities includes but not limited to: Technologies and Functional Domains expert and should be open to learn new domains Fully versed with SDLC, Agile, Scrum methodologies SLA Management and compliance Escalation procedures Good into relationship management Self starter Good into issue and RISK management Very good communication skills Must have experience of delivering under pressure and able to guide , mentor team in hours of crises. Good people manager, Client facing role. Professional Certifications( High Preference): PMP, Prince2, ITIL, TOGAF, Agile Scrum

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