Job Description

Role, Program Lead, Operations, Noida
Experience: 8-12 years
Salary: Upto 19LPARole Summary:We are seeking experienced Lead Program Operations to lead the implementation and operational success of the program across multiple geographies. The person will focus on direct engagement with government schools, ensuring high-touch interventions to improve digital learning and student outcomes while building teacher capacity in technology integration.The ideal person will bring expertise in program execution, operations management, and stakeholder engagement within the government school ecosystem. This role requires a strategic mindset, operational excellence, and a strong commitment to driving grassroots impact.Key Responsibilities1. Program Delivery and Execution:Lead the implementation of the Digital Shaala program across 2000+ schools, ensuring timely and high-quality delivery in 6-7 states and 25+ geographic locations.Translate program strategies into actionable operational plans, focusing on driving impact in digital learning, STEM exposure, and student outcomes. Coordinate with the program design team to provide actionable field-level insights, ensuring alignment between design and delivery.2. Impact-Driven Implementation:Drive measurable improvements in teacher capacity for integrating technology and blended teaching methodologies.Ensure that program implementation leads to improved student engagement and learning outcomes in science, maths, and STEM subjects. Monitor adoption of digital tools by teachers and track their impact on classroom learning.3. Operations Management:Oversee the day-to-day operations of the Digital Shaala program, ensuring alignment with project timelines, deliverables, and quality standards. Optimise resource allocation, workflows, and logistics to ensure seamless program execution across diverse geographies.Develop contingency plans to address operational challenges and mitigate risks effectively.4. Team Management:Build, manage, and support a multi-tiered team of project managers, field staff, and coordinators across locations, ensuring consistent program delivery and on-ground impact.Conduct regular reviews, team training sessions, and knowledge-sharing initiatives to build capacity and sustain operational excellence.5. Stakeholder Collaboration and Advocacy:Work closely with state and district-level government officials to gain buy-in for the program and align with local education priorities.Represent org in discussions with stakeholders, including school leaders, community representatives, donors, and program partners. Advocate for systemic changes in teacher training and digital integration aligned with program objectives.6. Monitoring and Evaluation:Implement robust monitoring frameworks to assess program progress, identify gaps, and take corrective actions for better outcomes.Collaborate with the M&E team to ensure accurate data collection, analysis, and reporting to stakeholders.Facilitate the preparation of impact reports and success stories to demonstrate program effectiveness.7. Capacity Building for Teachers:Conduct and oversee workshops, training sessions, and capacity-building initiatives aimed at equipping teachers with digital skills and innovative teaching techniques.Ensure training programs are practical, contextualised to government school settings, and aligned with NEP 2020 goals.8. Partnership and Donor Management:Manage relationships with 12-15 program partners and ensure adherence to MoUs, reporting requirements, and program deliverables.Collaborate with the donor management team to provide timely updates, impact stories, and field insights to sustain donor confidence and support. Ensure compliance with partner and donor requirements, including detailed program progress reports and financial accountability.9. Community and School Engagement:Foster a collaborative environment between schools, teachers, and community leaders to ensure the successful adoption of the program.Address concerns and provide guidance to on-ground teams to improve engagement and outcomes.10. Documentation and Reporting:Develop detailed field-level reports on program execution, challenges, and impact.Provide regular updates to the senior leadership and associate director on project status and milestones achieved.Maintain comprehensive records of program activities for transparency and accountability.QualificationEducation: Bachelors degree in Education, Business Administration, Public Policy, or a related field. Masters degree preferred.Proven track record of managing large teams and multi-location operations across diverse geographies.Expertise in stakeholder engagement, partnership management, and donor reporting.In-depth understanding of operations, government school ecosystems, teacher capacity building, and tech-based learning models.Strong operational and strategic thinking skills to scale programs effectively.Leadership and team-building skills with the ability to inspire and manage a large workforce.Strategic mindset and problem-solving capabilities to address challenges in scaling programs.Exceptional communication and interpersonal skills to navigate diverse stakeholder relationships.Financial acumen to manage budgets and ensure accountability.Passion for social impact, education reform, and technology integration.Hiring Process: 3-round of interactions and pre-work if required.-Hiring Note: Applications will be reviewed on rolling basis. This job is first posted on Nov 22, 2024 onFor any questions, ping us on WhatsApp helpline: +8058331557

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