Professional Service Specialist

Year    Pune, Maharashtra, India

Job Description


:Solution ArchitectWho are we?Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers\xe2\x80\x99 innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers\xe2\x80\x99 migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.In one sentenceThis role sits within Network Software Delivery unit, whose purpose is to ensure Amdocs customers\xe2\x80\x99 current & future success by delivering and enabling innovative, customer-centric software solutions. Solution Delivery and this role is key to our ability to deliver state of the art solutions, which support our customer\xe2\x80\x99s successful transition to the world of 5G connectivity.What will your job look like?As a Professional Service Specialist, you will be an expert in our product, responsible for managing its deployment from start to finish. This role requires direct interaction with customers, guiding them on how our product can be tailored to meet their unique business needs. You will leverage the product\xe2\x80\x99s capabilities to create optimally customized solution designs, including end code and configurations. This role is crucial in ensuring that our solutions are aligned with customer needs and contribute significantly to their success.All you need is...The ideal person for our team will:- Analyze business requirements, perform impact assessments and effort estimations.- Collaborate with architects to perform scope breakdowns.- Support the design process via backlog management and guide towards definition of ready.- Design, develop, debug, and maintain software customizations. Ensure code is well-designed, maintainable, scalable, and supportable.- Lead defect handling in a solution and provide technical input to project status- Collaborate with teams, participate in code reviews, and resolve interfacing issues.- Lead discussions related to the product and build relationships with internal teams- Have a proven track record of delivering complex integration project to multiple customers.- Experience working with high performance real time multi-threaded microservices- Practical exposure to Java, DevOps pipelines and Kubernetes.- Working knowledge of TCP/IP and HTTP protocols.- Structured programming experience: course work plus commercial, with advanced experience in for example Java.- Possess a relevant degree in computer science or software engineering and demonstrate a curiosity to learn more.We would love it if you had:- Various year\xe2\x80\x99s commercial experience within a telecommunication environment.- Working experience in the charging or policy telecom domain.- An ability to influence key stakeholders and get buy in on technical decisions- A positive, solution-focused attitude and you aren\xe2\x80\x99t afraid of a challenge- Practical experience with genAI, github copilot to supporting your daily tasks- Exposure to Diameter- Understand architecture patterns in Geo-redundancy, Failover, Failure, Robustness handlingWhy you will love this job:

  • You will be challenged with crafting high-level design while setting technical standards.
  • You will have the opportunity to work with the industry most sophisticated technologies!
  • Evolve yourself in the future and lead all aspects of a suite of products, develop a high-level design that connects several (heterogeneous) sub-systems, which together make up a whole system.
  • We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
  • We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
Solution Architect

Amdocs

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Job Detail

  • Job Id
    JD3325925
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year