Job Description

Calling all innovators - find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job Title Professional, Fraud InvestigatorWhat does a Fraud Analyst, Professional do?A Fraud Specialist, Associate reviews and makes decisions risk monitoring items; affects outbound account verification calls to Partner and external Financial Institutions; stops pending payment and suspends user/account access when necessary.What You will do:

• Ability to work in a rapidly growing and changing team environment.
• This position is responsible for conducting manual account registration review; performs risk assessment and linked analysis; cross-trains and supports other business units as needed.
• Associate complete assigned tasks in a timely manner to meet SLAs, creates and applies various strategies to get through daily volume, assists in obtaining good contacts with Fls.
• A Fraud Specialist contributes to building or updating processes to help the team become more efficient; assists in creating or updating procedural documents for various Risk products.
• Provide accurate and timely information within the established corporate and department performance metrics.
• This position collaborates, supports, and communicates well with individuals outside the team, including management, employees from other departments/locations as well as associates from all Financial Institutions.

What you will need to have:

• Graduate from any work stream
• Strong verbal and written communication skills
• Basic knowledge of Excel/PowerPoint/PowerBi.
• Flexible with shift timing.
• 1-2 years Fraud analyst experience

What would be great to have:

• Knowledge of Payment industry Proficiency with MS Office Suite.
• Analytical skills to assess client business need, identify solutions, and manage requirements.
• Ability to work independently and collaboratively.
• Possess knowledge and experience in utilizing third party data sources, such as LexisNexis/TLO, Targus/Neustar, etc. and utilizing other fraud tools and online resources to verify data, a plus.
• Quick-learner, self-starter, organized and able to multi-task; thrives in a fast-paced, production environment.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune\xc2\xae magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to innovation and excellence.Our commitment to Diversity and Inclusion:We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf.If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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