Job TitleProduction Support AnalystLocationGurgaon, IndiaReports toHead of Prod SupportFor advertising: About FNZWho we are:FNZ Group is an established and rapidly growing company in the financial technology sector. We partner with the entire industry to make wealth management accessible to more people. Today, we partner with over 650 financial institutions and 8,000 wealth management firms, enabling over 20 million people across all wealth segments to invest in the things they care the most about, on their own terms. We have over 20+ offices globally with 4500 employees (and growing!).To learn more about us and our journey, check out our .Role DescriptionWhat would you accomplish as a Production Support Analyst?As an Analyst, your role goes beyond traditional application support. Youxe2x80x99ll investigate and resolve complex operational issues affecting critical business processes, ensuring seamless performance across systems and workflows. By analyzing root causes and implementing preventative measures, youxe2x80x99ll safeguard the integrity of services while continuously driving improvement.A core aspect of your role involves ensuring the seamless functioning of the application as deployed, emphasizing proactive and reactive measures to champion continuous service improvement.You will be a member of a critical team who -
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