In this role, youll be continuously improving our existing processes and procedures and establishing an environment of learning and feedback
Youll be leading and managing production management for the domain based on business resilience, continuity requirements, and customer expectations
This is an opportunity to showcase your skills in managing relationships with platforms, domains and stakeholders and to raise your profile across the bank
We're offering this role at vice president level
What you\'ll doAs a Production Manager Specialist, youll be monitoring the centre of excellences performance and contributing to technology and people focused initiatives across the function. Youll be assisting with the teams activities to make sure the platform integrity is maintained in line with roadmap releases, while also managing demand and change requests.As well as this, youll be delivering robust production management, infrastructure and application support across the domain, and working closing with other teams to understand the upcoming changes and collaborating with them to prevent potential issues from occurring.Youll also be:
Managing inbound work requests and prioritising work across the domain while identifying scheduling problems or other issues
Identifying and capturing risks and production environment issues and engaging and coordinating with other team leads across the domain to identify and design solutions to problems
Making sure our applications and infrastructure are fully compliant with legal and security standards
Ensuring resilient and robust applications and infrastructure recovery plans for the banks system architecture
Delivering and managing our production deployments and making sure they meet the appropriate quality standards
The skills you\'ll needWell expect you to have knowledge of platforms, technology, products, and domains. Youll need experience of relevant industry standard toolsets and processes to drive up customer service in an IT environment, as well as knowledge of development methodology and operational principles.Additionally, youll need:
The ability to collaborate with and manage stakeholders
Experience of working in production support environment using technologies like Java, microservices, unix and sql
The ability to communicate complex technical concepts to your peers and management