Job Description

Join us as a Production Manager Specialist

• In this role, you\xe2\x80\x99ll be continuously improving our existing processes and procedures and establishing an environment of learning and feedback
• You\xe2\x80\x99ll be leading and managing production management for the domain based on business resilience, continuity requirements, and customer expectations
• This is an opportunity to showcase your skills in managing relationships with platforms, domains and stakeholders and to raise your profile across the bank
• We\'re offering this role at vice president level

What you\'ll doAs a Production Manager Specialist, you\xe2\x80\x99ll be monitoring the centre of excellence\xe2\x80\x99s performance and contributing to technology and people focused initiatives across the function. You\xe2\x80\x99ll be assisting with the team\xe2\x80\x99s activities to make sure the platform integrity is maintained in line with roadmap releases, while also managing demand and change requests.As well as this, you\xe2\x80\x99ll be delivering robust production management, infrastructure and application support across the domain, and working closing with other teams to understand the upcoming changes and collaborating with them to prevent potential issues from occurring.You\xe2\x80\x99ll also be:

• Managing inbound work requests and prioritising work across the domain while identifying scheduling problems or other issues
• Identifying and capturing risks and production environment issues and engaging and coordinating with other team leads across the domain to identify and design solutions to problems
• Making sure our applications and infrastructure are fully compliant with legal and security standards
• Ensuring resilient and robust applications and infrastructure recovery plans for the bank\xe2\x80\x99s system architecture
• Delivering and managing our production deployments and making sure they meet the appropriate quality standards

The skills you\'ll needWe\xe2\x80\x99ll expect you to have knowledge of platforms, technology, products, and domains. You\xe2\x80\x99ll need experience of relevant industry standard toolsets and processes to drive up customer service in an IT environment, as well as knowledge of development methodology and operational principles.Additionally, you\xe2\x80\x99ll need:

• The ability to collaborate with and manage stakeholders
• Experience of working in production support environment using technologies like Java, microservices, unix and sql
• The ability to communicate complex technical concepts to your peers and management

Hours 45Job Posting Closing Date: 12/07/2024

NatWest Group