Job Description

Job Summary:

The Production Executive in a car rental service is responsible for overseeing and managing the day-to-day operations related to vehicle availability, fleet management, and service production. The role ensures smooth, efficient, and customer-centric car rental operations, with a focus on optimizing vehicle readiness, service quality, and operational performance.

Key Responsibilities:

• Fleet Management:
• Monitor vehicle availability and ensure proper allocation of cars based on customer demand.
• Track the condition of the fleet, including scheduling regular maintenance, servicing, and repairs.
• Ensure that all vehicles are cleaned, fueled, and ready for customer rentals.
• Conduct regular audits of the fleet to ensure compliance with safety standards.
• Operational Efficiency:
• Assist in the planning and implementation of daily operations to ensure rental targets are met.
• Coordinate with various departments (maintenance, customer service, logistics) to optimize workflows.
• Oversee the timely return of vehicles and manage the fleet's turnover efficiently.
• Ensure vehicles are promptly returned from rental, cleaned, checked, and reissued.
• Customer Service:
• Work closely with the customer service team to address any operational issues related to rentals.
• Resolve any customer complaints or operational bottlenecks related to vehicle availability or condition.
• Ensure vehicles are delivered to customers as per the agreed-upon schedule and specifications.
• Data and Reporting:
• Track and report on fleet performance, vehicle utilization, and operational costs.
• Maintain accurate records of vehicle availability, maintenance schedules, and rental history.
• Analyze performance data and provide recommendations for improving rental operations and fleet performance.
• Compliance and Safety:
• Ensure compliance with local and national regulations regarding vehicle rentals.
• Oversee the safety inspection process for vehicles before and after rental.
• Monitor insurance and rental agreements to ensure all legal and regulatory standards are met.
• Coordination with Marketing and Sales:
• Collaborate with the sales and marketing teams to ensure vehicle availability aligns with promotional campaigns and rental demands.
• Provide feedback on customer preferences and trends to help shape future offerings.
• Team Management:
• Supervise and train staff involved in vehicle management, maintenance, and customer-facing operations.
• Ensure the team follows operational guidelines and safety protocols.

Skills & Qualifications:

• Education: Bachelor's degree in Business Administration, Operations Management, or a related field.
• Experience: Minimum of 2-3 years of experience in car rental or a similar operations-focused role.
• Skills:
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Proficient in the use of fleet management software and Microsoft Office.
• Ability to work under pressure and handle multiple tasks.
• Knowledge of vehicle maintenance procedures and safety regulations.
• Personal Attributes:
• Strong attention to detail.
• Proactive problem-solving skills.
• Customer-focused with a commitment to delivering quality service.
• Team player with leadership capabilities.

Additional Requirements:

• Ability to work flexible hours, including weekends and holidays, based on operational demands.
• Valid driver's license and a clean driving record may be required.

This job description provides a high-level overview of the key responsibilities and skills required for a Production Executive in a car rental service. The role is critical to ensuring operational success, customer satisfaction, and the efficient management of a rental fleet.

Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?15,000.00 per month

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person