Job Description

Responsibilities Calling all innovators - find your future at Fiserv. We\'re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\'re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Production Assurance Group - L2 Support - Pune Job Posting Title: Production Assurance Group L2 Support Experience - 3-5 Years Work Location - Pune What does a successful L2 Support professional do at Fiserv Execute integration, system, feature interaction, stress, performance testing for Clover products. Working experience on Production Support domain. Should be flexible to work in 24x7 shifts. Provide implementation Support. Postproduction deployment support which is Incident management support Problem management support Update the production support runbooks as required. What you will do: Work as a part of a L2 production support team along with server engineers, L3 engineers and developers. Support Production deployment. Update the production support runbooks as required. Postproduction deployment support which is Incident management support What you will need to have: BS in an engineering discipline, preferably computer science or engineering, or equivalent work experience Scripting, Oracle/Linux/AIX/Solaris Production and Administration support. Experience with tools like GitLab, Bitbucket. Ability to learn new tools quickly and independently. Good knowledge on ITIL principles. What would be great to have: Good exposure on Unix flavours (Solaris, Linux, AIX) Good analytical skills on Oracle and MySQL. Working knowledge on Windows Platform. Experience with monitoring tools like Control-M Scheduler Knowledge on Shell scripting Working experience on Production Support domain. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). What you should know about us: Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company\'s Most Innovative Companies, and a top scorer on Bloomberg\'s Gender-Equality Index, we are committed to excellence and purposeful innovation. Our commitment to Diversity and Inclusion: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won\'t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won\'t send you a check to cash on Fiserv\'s behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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