Job Description

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.


Designation : Product Support Executive


Qualification : Graduate/ Diploma in Engineering (Mechanical/Chemical/ Electrical)


Experience: 3 to 4 Years




Job Summary :


We are looking for an experienced and well-organized technical product support Executive to provide the necessary support (Technical) to the field sales team. Having the ability to contribute to a better working environment for yourself and your co-workers. This includes self-awareness, initiative, accountability, persistence, resilience, patience, and emotional regulation.




Role & Responsibilities:


• Coordinate with sales team by managing filing important documents and communicating relevant information with the clients.
• Handle the processing of all project orders with accuracy and timeliness.
• Seeking approval of technical documents from clients.
• Analyze data sheets of instruments like Electrical Motors, valves etc .
• Responsible for post-order correspondence with customers ensuring all aspects of a project are effectively communicated and documented.
• Inform clients of unforeseen delays or problems.
• Internal cordination with PPC, Purchase & Quality to get the needful during docs submission & approval process.
• Identify technical shortcomings in purchase order if any and propose corrections.


Key Competencies :


• Proven experience as a technical sales coordinator.
• Excellent verbal and written communication skills.
• Well-organized and responsible with an aptitude in problem-solving.
• Proactive & self Initiator
• A team member with high level of dedication.




Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.