Product Support Analyst, Associate

Year    Hyderabad, Telangana, India

Job Description


Description & RequirementsResponsible for Compass Product Support. Case handling and KB Creations. Customer handling. Customer handling. Application support. Review and Maintain knowledge base articles. Techno/functional knowledge.Basic Qualification:

  • Bachelor's / Masters degree in Computer Science or related field,. Net Skills
  • Willingness to learn other technical & functional skills
  • Good command of Microsoft Office products with focus on Word, Project, Excel and PowerPoint applications.
  • Self-motivated and High degree of problem-solving capabilities
  • English language skills; Effective verbal & written communication
Preferred Qualification:
  • Self-motivated
  • Team player
  • Effective communication skills
  • English language skills
About InforInfor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.For more information visitOur ValuesAt Infor, we strive for an environment that is founded on a business philosophy called (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.At Infor we value your privacy that's why we created a policy that you can read .

Infor

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Job Detail

  • Job Id
    JD3447153
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year