Job Description

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About Us


At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.


One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.


Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.


Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services


Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.


Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.


In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview:


Bank of America has embarked on a multi-year core banking transformation journey to replace its legacy core banking platform with modern technology platforms. As part of the core banking platform transformation, the bank is revamping its end to end ecosystem to improve operational & technological efficiency. The core banking platform supports multiple functions in Global Banking and Markets business: e.g. payments, deposits, credit, trade finance, foreign exchange, general ledger. The platform is being built in an ongoing and agile process to easily adapt to new technologies, integrate more tools, and provide a structure that is able to evolve over time. At the core of this transformation is the Bank-in-a-Box (BiB) platform. BiB uses simpler architecture and modern technology, eliminates applications, and is easier to enhance and update.


The Bank-in-a-Box (BiB) roadmap spans several years, covering Global Payments Transformation (GPT), CLI, and Branch replacement. The first BiB implementation was successfully completed in Oct 2020 for Indonesia, to address the local regulatory requirement to host core banking infrastructure onshore. 2021 initiatives include SEPA Instant, HK Real Time Payments and Regulatory mandates such as Indonesia Direct Debits and Indonesia RTP. The GPT budget is expected to increase significantly in 2022, with implementations across APAC, EMEA and LATAM. The BiB Centre of Excellence will be at the heart of this Payments Transformation Program.




A Product Owner with strong business analysis skills and experience is required to strengthen domain capability within the BiB Centre of Excellence and support this multi-year transformation journey. The candidate will play a critical role in low level solution ideation, design, and delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations. Strong communication and engagement skills are a must.

Responsibilities:

• Perform impact assessment on the current state processes and identify gaps.
• Work with Architecture/Design to identify technology capabilities needed to meet requirements.
• Work with Business partners to identify process impacts if any to meet requirements.
• Work with Business Partners and Design teams to add/refine requirements and priority in line with system or process capabilities /cost and timelines.
• Identify and raise risk/additional changes to Business stakeholders and work with business partners and Architecture/design to add or amend requirements as appropriate to address the risk.
• Capture expected target end to end behaviour as stories, with use cases (where appropriate).
• Support project PI planning.
• Work with Design and application scrum teams in the Release Train to review the Application stories/User stories to align with end to end stories.
• Support Backlog refinement/sprint planning/user story review/test plan review/defect triage and change request generation for additional or changed requirements.
• Generate low level design stories with supporting use cases and field level mapping, business rules/logic.
• Manage user queries during feature implementation, and ensure that they are tracked and closed.
• Participate in system design, SIT, and UAT to ensure that solutions are being delivered and tested as per requirements.
• Ensure knowledge sharing and training on new product features.
• Recommend and implement data migration and integration strategies.
• Provide ongoing techno-functional expertise to ensure project stability post go-live.

Requirements:

Education: B.E. / B.Tech. / MCA / MBA

Certifications (if any ): Banking Domain / Payments Certifications

Experience Range : 8 - 12 but Minimum 6 years' experience as a Business Analyst in Payments Domain

Foundational Skills :-

• Experience as a Business Analyst in Payments Domain
• Excellent technical and analytical skills. Consulting mind-set with aptitude for critical thinking, problem solving, and decision-making.
• Strong knowledge of the Wholesale Banking domain: e.g. deposits, payments, receivables, liquidity management, accounting, credit management, FX.
• Scaled Agile/Scrum/Kanban/DevOps practices.
• Experience working with Agile teams.
• Ability to capture and articulate clear, unambiguous detailed functional requirements to both Business and Technical users.
• Ability to take a high level design and define/drive the low level solution design with both Business and Technical users.
• Ability to drive senior level discussions with good presentation and communication skills.
• Experience working in complex matrix organization setup. Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Structured Thinking : Being able to understand business processes, identify problems, and take a logical approach on how we could drive improvement.
• Inclusive and Inspiring: Seeking a motivated team player who values collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds.
• Authentic and Passionate: Seeking a highly engaged teammate whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities.
• Innovative and Curious: Seeking a teammate with out-of-the box ideas and solutions, who embraces change with a future-forward mindset, and are looking to challenge the status quo.
• Intellectual Curiosity : Ability to take on complex business problems and learn about new approaches that can drive value to the organization.
• Confident and Agile: Seeking a very strong communicator who values giving and receiving feedback, easily builds relationships, and who is a quick thinker, flexible, and always learning and sharing knowledge
• Tenacity: Proactive and resilient in pursuing objectives despite challenges, ability to multitask and balance competing priorities
• Analytical: Strong analytical skills sufficient to identify trends/opportunities within financial/market data and to locate/interpret competitive information.
• High EQ: Collaborative team-player with high emotional intelligence. Strong influencing skills, coaches and mentors' others, potential for executive leadership
• Communication Skills : Proven ability to communicate complex topics and translate between business and IT stakeholders, Strong problem-solving skills, including situation analysis, problem identification, and solution recommendation strategies.
• Growth Mindset - demonstrates curiosity. Welcomes failure as a learning opportunity.

Desired Skills:

• Finacle Core banking platform delivery experience

Work Timings : 9 AM IST to 7 PM IST

Job Location : Mumbai