Job Description

Product Manager - Salesforce & Order Capture/Conga, Commercial Excellence Team


The Order Capture Product Manager will be responsible for the strategic development and management of Order Capture/Conga product offerings. This role involves working closely with cross-functional teams to ensure that the products align with customer needs and company goals.


The Order Capture Product Manager will lead the product vision, roadmap, and product lifecycle from conception through release, ensuring the delivery of high-quality solutions that deliver value to our customers. The Order Capture Product Manager will strategically lead and mentor a team of supporting Product Owners and Product Managers.

About the Role:


In this role as a Product Manager, you will:

• Define and communicate a clear vision for Order capture solutions, aligning with the company's strategic objectives and customer requirements.
• Own the product roadmap and prioritize the backlog to ensure that the team is focused on delivering maximum value.
• Collaborate with stakeholders across the company, including sales, marketing, customer success, and engineering teams, to gather product requirements and feedback.
• Translate business strategies into product strategies, plans, and initiatives.
• Maintain a deep understanding of the market, customers, competitors, and technology trends to inform product decisions.
• Lead the product team, including product managers and owners, to achieve product goals and ensure a cohesive user experience.
• Oversee the development and maintenance of product documentation, user stories, and use cases.
• Monitor product performance and make recommendations for enhancements or adjustments.
• Serve as the primary point of contact for all product-related inquiries and work collaboratively to resolve any issues that arise.
• Ensure compliance with Legal, Regulatory, and Security requirements.

About You:


You will be a fit for the role of Product Manager, if your background includes:

• 8+ years of proven experience as a Product Owner, Product Manager, or similar role in product management, particularly with SFDC and enterprise software applications.
• Strong understanding of the Salesforce platform and Order Capture/Conga solutions with exposure to key integrating technologies such as SAP S4/HANA
• Should be comfortable working in Hybrid Working Model (2 days Mandatory WFO in a week) - Mandatory
• Prior experience in handling and leading a team.
• Results-oriented, impact driven and strategic thinker that enjoys helping stakeholders from current state to future state.
• Thrive working collaboratively and cross-functionally, particularly with Sales, Solution and Technical Architects, Designers and External Partners
• Excellent leadership, communication, and interpersonal skills.
• Expert in Agile methodologies and product development life cycles.
• Ability to analyze and synthesize complex data to inform decision-making.
• Bachelor's or Master's degree in business, Computer Science, or a related field.
• Shift Timings: 2 PM to 11 PM IST.


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What's in it For You?



You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.


Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.


We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility


As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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