Lead the DBA teams that provide technology support to employees across all business areas
Strong experience in either or both MySQL and DB2 UDB RDBMS
Supervise, coach, and mentor talent across the DBA Administration teams
Establish, develop, and nurture business relationships with both business partners and technology infrastructure partners to drive initiatives and solidify service operations best practices
Ability to perform root cause analysis and prevent incidents for the future
Integrate procedures and services amongst ITSM processes to standardize documentation, improve analytics, and optimize operational efficiency
Develop procedures and dashboards to provide technology briefings to IT leaders and business partners on various forums
Management of Major and Severe business impacting incidents primarily involving large scale infrastructure issues or high risk data / application issues during the regular shift
Running both technical conference bridges and business update calls
Collating technical and business impact
Documenting issues, updating issues log, following issues to completion, and escalating issues to management team if needed
Driving decision making for incident resolution and minimizing impact to the business
Managing incident related communications and escalations to Senior IT Management
Providing incident updates to stakeholders
Capturing incident follow ups and aiding in formal problem management reviews
Identifying stability trends and escalating them through the Problem Management process
Qualifications: Our Product Owner is responsible for establishing vision for an Agile (Scrum/Kanban) team. The Product Owner prioritizes and manages the health of the team backlog and contributes significantly to team quality. Product Owners are a key role in Enterprise Solution Delivery. Guardian has established an Enterprise Solution Delivery (ESD) organization to drive measurable, consistent, predictable portfolio delivery to accelerate and optimize value-add solutions for Guardians customers. In order to drive these outcomes, Guardian is seeking a multidimensional Agile leader experienced with the following: Requirement elicitation and analysis, Agile story writing, team level backlog management, decomposition, Journey & Story Mapping.
Desired Skills and Experience
Identify, communicate, and decompose business requirements into small, estimated, functional, vertical user stories that fit within a single iteration.
Define functional and non-functional requirements in the form of acceptance criteria.
Prioritize and sequence stories to maximize business value delivered while maintaining a sustainable pace for the team.
Accept user stories as done throughout the iteration with multiple define-build-test cycles.
Works with Product Management Team to ensure vision, goals, and objectives are established and achieved.
Participate in team and Agile Release Train (ART) Agile Ceremonies
Apply an Agile mindset and behavior to effectively collaborate with the Agile Release Train (ART), team and stakeholder(s).
Leverage Agile estimation, forecasting and economic prioritization (WSJF) tools.
Make critical decisions regarding functionality and priority for the team with a focus on delivering value.
Use various tools including personas to guide design choices, empathy maps to help teams understand user needs, journey maps to describe customer experiences across the operational value stream & story maps to design workflows.
Extensive knowledge of Agile Values, Principles, and mindset with at least 5 years experience acting in a Product Owner or Product Manager role.
- Certified in Scaled Agile - SAFe\xc2\xae Product Owner (PO/PM)
Strong technical acumen and system thinking
Proficiency using Confluence, JIRA, Clarity, and Jira Align.
Consumer centric focus with experience managing user experience components.
An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner.
Demonstrated track record in effective requirement elicitation and analysis.
Excellent critical thinking and communication skills.
Experience serving in an analytical role such as business or system analysis.
Self-driven with strong project management and organizational skills
Location: This position can be based in any of the following locations: Chennai
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