Job Description

JOB DESCRIPTION JOB DESCRIPTION SUMMARY The Product Owner will assist in managing product roadmaps for Direct to Patient products. These products have both internal and external users and form a major foundational component in IQVIA\'s overall strategy to deliver insights to its customers. The role requires collaborating cross-functionally with clinical stakeholders, technology teams, offshore resources and third-party vendors. The Product Owner should have in-depth experience working with integrations (i.e. API, MuleSoft). RESPONSIBLITIES: . Contributes to a robust product roadmap that delivers incremental business value and leads to the achievement of well-defined Program Increment Objectives . Acts as a Subject Matter Expert for Direct to Patient platform integrations . Manage, elicit, prioritize requirements throughout program increments . Maintain Aha roadmap, Jira user stories and track product key performance metrics . Contributes to product strategy and evaluates trade-offs based on a firm grasp of business and market pressures . Applies the product owner toolbox driving a product-led approach to prioritization and solutioning . Leads product discovery work driving increased predictability and ROI for development work . Supports weekend product launches ASSIGNMENTS . Own a high-impact, internal product that supports both internal and external stakeholders . Demonstrate the ability to self-manage workload and perform responsibilities independently based on well-defined projects and time when projects are more ambiguous . Maintains the product vision and roadmap and support growth opportunities . Supports the product strategy by staying up to date on market trends and understanding the latest customer needs . Translates product roadmap features into product requirements including features, user stories and acceptance test criteria into a requirements management tool, such as Aha, Jira and TestRay . Prioritizes and translates high level requirements into detailed user stories that the development team can execute against . Acts as product expert for users, able to bring creative ad-hoc solutions to use cases . Monitors and evaluates product progress including outcomes of deliverables, and recommends additional improvements based on internal and customer feedback Supports in mitigating impediments to ensure successful completion of Release/Sprint Goals . Facilitate and/or participate in joint analysis and design sessions with developers to understand needs of the customer . Assist with process modeling to clarify business requirements, and to enhance or re-engineer business processes, prior to, or in parallel with, solution design and implementation, as necessary . Be a \'go to\' subject matter expert for IQVIA technology systems. Assist in knowledge transfer to other technical staff members of business data processes . Collaborate with developers and other analysts to ensure adherence to business requirements and customer needs . Triage user issues reported . Resolve conflicting end-user requirements . Follow IQVIA System Development Life-Cycle (SDLC) and Computer System Validation (CSV) procedures, as appropriate . As needed, review SDLC Development and Validation document(s) prior to authorization, to ensure that it incorporates previously captured requirements, and includes tests or test steps that explicitly address each identified user requirement . Collaborate with Global IT Solutions functional groups by adhering to established processes to ensure that business requirements are delivered through successful project implementation of optimal, cost-effective solutions REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: . Strong ability to communicate technical and data concepts to non-technical audiences, and business concepts to technical audiences . Strong analytical, organizational, verbal communication and business writing skills . Strong relationship building and facilitation skills to work directly with business users who are not technical in nature . Critical thinking abilities to take complex, ambiguous, abstract requirements and break them into smaller components, patterns, views and features . Strong oral and written communicator with a verifiable ability to apply critical thinking . Working knowledge of Scaled Agile Framework (SAFe) . Pharma, Clinical Research and/or healthcare experience within a regulated industry preferred, but not required Additional Information If you meet these requirements, please apply: Product Owner experience (4+ years) inclusive of business analysis experience and (2+ years) supporting platforms with Integrations . Understanding of Data flows pertaining to Integration solutions, knowledge of API management, expert in performing Data Mapping exercise Experience using web services/APIs to access and integrate with external systems . Software skills: MuleSoft, Postman, SQL, Salesforce . We do not need someone that simply gathers requirements, we need someone that can drive the conversation and lead client requirement conversations by leveraging technical and functional experience . Understanding of Data flows pertaining to Data Lakes/ Warehouses, expert in performing Data Mapping exercise . Ability to understand business needs, translate them to SQL and provide Adhoc reports/extracts IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at

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