Product Operations Associate

Year    New Delhi, India

Job Description


Product Operations AssociateDepartment: Global Analytics and TechnologyEmployment Type: Permanent - Full TimeLocation: IndiaDescriptionThe team you would join:
The Global Analytics and Technology function at Sun King helps us build technology enabled solutions based on data driven insights. We have a team of data scientists, data engineers, analysts, technical architects, android developers, web designers, backend engineers, product managers and UI/UX developers working on developing cutting edge solutions for the underserved billions to solve our business problems (Example: last mile delivery, Credit underwriting, credit risk management, Distribution channel digitization, churn management etc.)About the role:
Product Operations associate is a part of the Digitization & Automation team and works closely with the in house tech team and other Business Stakeholders to help Sun King design, develop and implement intelligent, tech-enabled solutions to help solve a large variety of our Business problems. This position reports to the Product ManagerWhat you would be expected to do:

  • Monitor technical issues/bugs raised by stakeholders related to our Mobile Applications/Portals/Automations and coordinate with the development team to get it sorted.
  • Ensure day-to-day functioning and monitoring of current products by handling configurations and change requests.
  • Rolling out of new products/features/automations and resolving stakeholder queries/issues.
  • Automate business processes using tools like Zapier/Google Scripts, and other automation tools.
  • Partner with cross-functional groups and assist the Product Manager in the entire product lifecycle, from design to development to launch.
  • Create Flow Charts, Mock Screens, and PRDs for business requirements, user requirements, functional & non-functional requirements and system requirements based on the directives of the Product Manager.
  • Accountable for testing of applications/solutions/web panels at various stages of the lifecycle.
You might be a strong candidate if you have/are:
  • 1+ year of experience in the Product Management Domain
  • Good Communication and Project management skills
  • Decent Hands-on Excel and SQL Experience
  • Detail oriented and has a deep sense of ownership with accountability
  • Ability to quickly adapt and resolve conflicts in a multi stakeholder scenario.
What Sun King offers:
  • Professional growth in a dynamic, rapidly expanding, high-social-impact industry
  • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
  • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
  • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

Sun King

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Job Detail

  • Job Id
    JD3453466
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    New Delhi, India
  • Education
    Not mentioned
  • Experience
    Year