Job Description

Role/Job Title:

Product Manager - Savings Account (Process & Compliance - Savings)



Function/Department:

Retail Liabilities



Job purpose:

Responsible for defining product strategies to maximize business impact, maintaining long-term strategies with periodic updates, ensuring adoption across stakeholders, and program managing the product lifecycle with upgrades as needed.



Roles & Responsibilities:

Process Improvements & Digitization:

Developing new processes/enhancing the existing process to address the loopholes and strengthen the existing processes.



Streamlining process / compliance by addressing bottlenecks and automation wherever possible.



Ensuring timely and accurate execution of regulatory campaigns.



Working in coordination with all stake holders for digitalizing the process & optimizing customer journey. Working on improving the existing processes & systems/applications.



Managing Internal and External Audits :

Handling Audit queries and ensuring timely revert to the Points raised by Audit team.



Coordinating with various teams, getting a final response, and ensuring timely closure of Audit points.



Ensuring compliance of all the RBI circulars



RBI Reporting & MIS:

Timely responses to RBI / various regulatory entities & managing monthly / quarterly reporting.



Review of process performance trends / number trends to be submitted to management / regulators and highlighting areas of concerns for corrective actions



Branch support:

Addressing the branch queries regarding processes & providing timely solution by coordinating with various teams/departments



Customer communication:

Working with Marketing team to ensure customer communication for campaign is correct.



Providing suitable logics / workflows /content to IT team for maintenance and new development of processes / campaigns



Stakeholder Management:

Coordination with various stakeholders like, Compliance, Audit, Risk, Legal, Ops, IT etc. for timely closure of actionable.



Policy and Regulations:

Understanding Bank's policy and regulatory guidelines.



Complying with Audit/Risk observation if any.



Ensuring timely response to queries/ data requirements asked by RBI.



Ensuring all risk related points are closed well within time.



Education:

Graduation: Any



Experience:

5-10 years of relevant banking experience.