Product Manager Retail Nr Product Manager
Year Mumbai, Maharashtra, India
Job Description
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Responsibilities
- Undertake Projects Aimed at better Customer Experience journey such as Process reengineering and digital adoption.
- Ensure adequate inputs given for recommendations of changes in processes and controls.
- Identify and Enable training requirements for service team
- Identifying New opportunities for Enhancement of new processes, AOF, other formats
- Sound in customer service, business policies, processes, operations & compliance norms.
- Conduct audits for the team and provide control mechanisms.
- Support Across channels for campaigns alignment, marketing initiatives, product development and Training.
- Interacting with various internal stake holders for service related requirements and maintenance of processes/systems.
- Product & process understanding
- Digital knowhow for new projects
- Customer service orientation
- People Management skills
- Ability to guide and monitor improvements of processes
- Minimum 10 years of banking experience.
- Post graduate
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Job Detail
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Job IdJD3245867
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear