Product Manager Retail Nr Product Manager
Job Description
Responsibilities
• Undertake Projects Aimed at better Customer Experience journey such as Process reengineering and digital adoption.
• Ensure adequate inputs given for recommendations of changes in processes and controls.
• Identify and Enable training requirements for service team
• Identifying New opportunities for Enhancement of new processes, AOF, other formats
• Sound in customer service, business policies, processes, operations & compliance norms.
• Conduct audits for the team and provide control mechanisms.
• Support Across channels for campaigns alignment, marketing initiatives, product development and Training.
• Interacting with various internal stake holders for service related requirements and maintenance of processes/systems.
Requirements
• Product & process understanding
• Digital knowhow for new projects
• Customer service orientation
• People Management skills
• Ability to guide and monitor improvements of processes
• Minimum 10 years of banking experience.
• Post graduate
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Job Detail
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Job IdJD3406336
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear