Product Manager Personal Loans Customer Service
Job Description
Job Role : .Can develop a clear strategy and business rationale and work towards projects / improvements for Customer delight .ProvenTrack record of Customer Obsession .Has prior experience in data analytics .Demonstrated ability to formulate data driven decision that lead to results .Can think strategically and use data analysis to modify customer experience .Ability to conceptualize ,manage and prioritize multiple projects Job requirements : .Has some experience in data analysis .Good Communication skills. Ability to understand customer issues. .Takingownership of customerfeedbackand taking them topermanent solution .Apply best practices and focus on areas of improvement .Buildingrapport and coordinating with internalstakeholders. .Proficiency in WORD and EXCEL/PPT preferred .MIS Tracking Eligibility : .Spenttwelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division functionrole. Applications can be made for roles in same level or one level above.
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Job Detail
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Job IdJD3170051
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear