Job Role:
Role Title: Product Manager 811 - Process Lead
• Drafting and reviewing process/product notes related to Digital Banking products
• Coordination with stakeholders like Compliance / Risk / Legal / OPS etc. to gather information & seek feedback
• Identification and Review of existing processes for revision / updation.
• Provide assistance to product / service team/branches on process related queries.
Job requirements
• In depth knowledge about Digital Banking Products and Operations and processes
• Knowledge about regulatory guidelines related to KYC, Customer Service & PPI
• Understanding of various bank applications like Finacle, BCIF, DCMS etc.
• Awareness about practices followed by peer banks mainly regarding digital products
• Strong Communication skills
• Good analytical skills & eye for details
• Keen eye for market intelligence and competition.
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