Job Description

About HighLevel:
Founded in 2018, HighLevel Inc.(www.gohighlevel.com) is a two-tier B2B SaaS Platform
focussed on Marketing Agencies. We aspire to be a one-stop shop for marketing agencies. We
enable agencies to serve their clients with ease using the best cutting-edge tools in the industry.
Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center/
Sales agencies and freelancers. We operate across niches like real estate, dental & medical,
local businesses, e-commerce, professional services and field services.

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments. We currently service over 60,000 agencies and 600,000 small & medium businesses with a 1200+ strong team working remotely across 21 nations. Our Website - https://www.gohighlevel.com/ YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/ Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases. About the Team:
The Lead generation team within GHL is on a mission to ensure effective lead generation worldwide for SMEs. We want to power SMEs with all the products and features that help them generate and nurture leads. We support products like Funnels, Websites, Media Storage, Domains, Custom Widgets, Forms, and Surveys which help in lead generation for SMEs. About the Role HighLevel Inc is seeking a motivated Product Manager to join the Funnels team, taking charge of the end-to-end user experience in creating and managing online forms and surveys. Your responsibilities will encompass guiding the team in conceptualizing, launching, and optimizing the entire life cycle of Funnels products like Builder, analytics, events, SEO, Custom widgets, etc. This includes configuring builder, submission, notifications, analytics, integrating with various platforms. As part of a dynamic team, you will play a crucial role in identifying opportunities, validating concepts, sizing potential, conducting user interviews, and proposing innovative solutions to enhance the platform.
Our current platform handles a substantial volume of data, processing millions of responses each quarter. With the expansion of our product base to include enhanced Funnels capabilities, you will contribute to increasing the platform's overall usage and impact.

Type - Full Time (Remote in India)
### Responsibilities

• Establish a strategic vision for HighLevel's Funnels functionality, ensuring alignment with market trends and customer needs.
• Make informed decisions regarding product roadmaps, drawing insights from market trends, user requirements, and competitive analysis.
• Collaborate closely with stakeholders to identify and prioritize user requirements, as well as to enhance features based on feedback.
• User-Centric Approach: Conduct user research, interviews, and data analysis to gather insights, identify pain points, and translate user needs into clear product requirements and user stories.
• Work closely with engineering and design teams to ensure the timely and high-quality delivery of Funnels. Coordinate with marketing efforts to drive user engagement.
• Effectively communicate product plans, progress, and updates to internal teams and stakeholders, acting as a subject matter expert on reports. Provide guidance and support to internal teams and external customers.
• Define and track key product metrics to evaluate performance, driving data-driven decision-making. Monitor customer feedback and conduct a competitive analysis to identify areas for improvement.

### Requirements

• Ability to deconstruct software products and distinguish between good and bad user experiences.
• Prior experience as a founder/cofounder or Prior experience as a Product Manager in B2B or B2C space.
• Prior experience in building 0 to 1 product is preferable
• Bachelor's degree in computer science, engineering, business, or a related discipline.

### Why should you join HighLevel?

• HighLevel is an exciting place to work because of the passionate, driven team that we have.
• At HighLevel, it's never somebody else's job. We are passionately focused on adding value for our users.
• We deliver fast using lean principles. We go to market in weeks instead of quarters.
• A good idea always gets tested.
• We take care of our team so our team can take care of our users.
• We embrace that improvement is constant and iterative.
• You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers.

EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.