Job Description

Who are we Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We empower anyone, anywhere to have successful experiences with the technology they use every day, achieving greater knowledge, capability, and productivity for themselves and their organizations. The company has five offices globally in the US, India, UK, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. \'Hustle Mode ON\' is the motto we live by. Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco. With YoY revenue growth rate of 65% , we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list. Recognized by Gartner as a \'Global Market Leader\' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020 Listed #143 fastest-growing company in North America 2021 as per and recognized as Great Place to Work 2021-2022 Our Customer centricity is evident from a Customer rating of 4.7+ on platforms like G2 Crowd & Gartner Peer Insights This is what our investors have to say - || || || Are you ready for the next phase of your growth We are looking for a Product Manager who is passionate about solving complex problems within the B2B enterprise space and preferably has addressed concerns around product adoption with use cases such as onboarding / First time use & ongoing discovery & learning. You will be part of a close-knit motivated team of rock stars both on the engineering/development & Go to Market (GTM) side. What do you get to do Gain deep understanding of customer/user problems, workflows & drive solutions resulting in simple, engaging & delightful experiences starting from prototypes to detailed requirements Develop & maintain a dynamic product plan adapting to customer, market needs, competition and aligned with internal & external stakeholders Translate problems, opportunities into detailed requirements identifying the \'end state\', breaking down them into \'iterations\' by working with development teams with a bias towards faster time to market Ability to stack rank stories with effective balance of customer benefit/value, applicability to broader target market and utilisation of development resources Build consensus across stakeholders - Customer/Customer Success, GTM, development clearly articulating the product decisions and choices Drive product launches including working with PR team, R&D, design, sales & marketing Act as a product evangelist to build awareness and understanding for both internal & external stakeholders What you need to have/ bring to the table : Must have 2+ years experience in Product Management for B2B/Enterprise market (SaaS preferred) Comfortable conducting customer interviews remotely and in person and deep empathy with customer workflows & pain points Proven experience of taking decisions based on validated learning combining qualitative and quantitative data analysis (Knowledge of Analytical and Data Mining tool is a plus) Working knowledge of lean methodology, agile & iterative development Excellent written and verbal communication skills Perks & Benefits (India) Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer & global mobility programs Scope to represent Whatfix at global events We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers

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