Job Description

HRS AS A COMPANYHRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers\' expectations.TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.HRS\'s exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.BUSINESS UNITHRS\' Product Management department is a critical function in driving the success of the company\'s Lodging-as-a-Service (LaaS) platform. The department collaborates with cross-functional teams to define the product vision, roadmap, and strategy, and prioritizes features using analytics and data to meet business goals and deliver an exceptional experience for stakeholders.Product Managers at HRS own the program backlog, define product increments and releases, and are responsible for the product vision, roadmap, pricing, licensing, and ROI. They possess strong business and technical knowledge, as well as excellent communication and prioritization skills.The department operates based on HRS\' leadership principles, putting the customer view first and striving for customer success over commercial success. They think and act big, challenging the status quo, and constantly leaving their comfort zones to achieve growth. As coaches, they hire the most likely to win and help develop team members to become the best through radical candid feedback.Product Managers at HRS are learning pioneers, continually seeking to improve processes, products, commercial models, technologies, and ways of working. They take ownership of the entire customer experience, seeking truth and committing to decisions once they are made.To succeed in the role, candidates must possess strong business and technical know-how, prioritize tasks accurately, and have excellent communication skills. They must also have an up-to-date knowledge of the latest trends and technologies and be comfortable presenting their ideas to internal stakeholders.POSITIONWe\'re seeking a dynamic Product Manager to join our Content and Curation Product Management Unit (PDC&C) in Chandigarh/Mohali. In this role, you\'ll collaborate closely with cross-functional teams to manage and enhance our portfolio of customer-facing products. Your key responsibilities will include gathering and analyzing customer feedback to drive improvements, working with Business, Engineering, Customer Service, and Digital Operations teams to streamline processes and enhance product value. You\'ll focus on high-impact developments and automate processes to reduce costs while improving customer satisfaction. As a strategic partner, you\'ll navigate the commercial landscape, ensuring products meet both customer needs and profitability goals. This role offers a chance to lead product development initiatives, prioritize projects based on data-driven insights, and contribute to a dynamic work environment with competitive compensation and benefitsCHALLENGEResponsibilities:

• Define the \xe2\x80\x9cWhy\xe2\x80\x9d and the \xe2\x80\x9cWhat\xe2\x80\x9d for product creation or enhancement.
• Understand market trends and customer needs to develop relevant products.
• Manage relationships with key external partners.
• Assess the competitive landscape and hotel technology:
• Identify competitive services, business models, and functionalities.
• Determine which developments would enhance HRS\'s competitive edge.
• Identify unique opportunities to differentiate HRS.
• Prioritize product development to reduce competitive gaps and leap forward.

Manage Product Management Opportunities and Roadmap:

• Create Customer Oriented products and aligned with market and strategic needs.
• Ensure products and developments have solid business cases, address customer needs, and align with strategic objectives.
• Manage stakeholders and communicate strategic alignment.
• Define clear use cases, KPIs, Development charters, Capability tickets, Enablers, and Features.
• Coordinate with Engineering teams and guide them on strategic initiatives.
• Connect needs of multiple stakeholders and align requirements.

Project Ownership:

• Communicate project status and benefits organization-wide.
• Provide comprehensive documentation upon project completion.

Communication:

• Clearly communicate the \xe2\x80\x9cWhy\xe2\x80\x9d and the \xe2\x80\x9cWhat\xe2\x80\x9d to Engineering teams.

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...Key Qualifications:

• Customer-centric orientation and value creation mindset
• Bachelor\'s degree in Engineering or Technology preferred
• Strong analytical skills and proficiency in using technologies
• Committed to achieving excellent results
• Ability to build strong relationships with internal and external stakeholders
• Effective stakeholder management skills
• Enjoys working in a fast-paced environment
• Motivated, confident, with good administrative and operational management skills
• Structured, independent, and goal-oriented working style
• Fluent in English, spoken and written

We are looking for someone who:

• Applies customer-centric E2E ownership to enhance client satisfaction and efficiency
• Thinks outside the box to improve and automate processes
• Meets project goals in a dynamic, tech-driven environment
• Prioritizes effectively and gets projects live on time
• Leverages support from team members and navigates internal stakeholders
• Proactively identifies important tasks

Core Skills:

• Commercial reasoning and planning
• Proven project and product management abilities in a matrix organization
• Excellent internal networking and communication skills
• Forward-looking and structured mindset
• Analytical and technical thinking
• Data-driven with a hands-on attitude
• Good communication and stakeholder management skills
• Understanding of the Travel and Hospitality industry, including technology such as APIs, databases, channel managers, GDS, CRS, and OTA systems

Desirable Experience:

• Familiarity with JIRA, Confluence, MS Office (especially Excel and Visio), API testing (SOAPUI/Postman), IDEAS

PERSPECTIVEAccess to a global network of a globally united and mutually responsible \xe2\x80\x9cTribe of Intrapreneurs\xe2\x80\x9d that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.LOCATION, MOBILITY, INCENTIVEThe attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.Req ID: 17785

HRS Group