Job Description

Employment Type Permanent

Closing Date 19 Nov 2023 11:59pm

Job Title Product Management Specialist

Job Summary



At Telstra, we have a clear purpose: to build a connected future so everyone can thrive. We believe it\xe2\x80\x99s people who give purpose to our technology. So we are committed to staying close to our customers and providing them the best experience. And delivering the best technology.

This is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

: Product Management Specialist

Who we are?

Telstra is Australia\'s leading telecommunications and technology company with a rich heritage that\xe2\x80\x99s been built over 100 years. From our humble beginnings in the Postmaster General\xe2\x80\x99s Office to the global business we are today our people have been at the forefront of technology innovation. More recently, we have the largest in Australia and are And this is just the beginning of what we\xe2\x80\x99re hoping to achieve together.

We offer a full range of services and compete in all telecommunications markets throughout Australia and are the most well-known brand in technology and communications industry.

We have operations in more than 20 countries including India where we\xe2\x80\x99ve opened centres in Bangalore, Pune and Hyderabad. In India, we\xe2\x80\x99ve set out to build a platform for innovative delivery and engagement that will strengthen our position as an industry leader. We\xe2\x80\x99re combining innovation, automation and technology to solve the world\xe2\x80\x99s latest technological challenges in areas such as Internet of Things (IoT), 5G, Artificial Intelligence (AI), Machine Learning, and more.

About the role:

As a Product Management Specialist, you are passionate about creating new and improved products, plans and services that delivery exceptional customer experiences. You thrive being part of a high functioning and motivated product management team and working collaboratively with stakeholders to come up with innovative products that raise the quality of the customers experience and build Telstra\xe2\x80\x99s reputation as a globally innovative company. Your ability to think critically, analyse product performance, and help manage product development and enhancements is what sets you apart.

What is the focus of the role?

Key Responsibilities

As a Product Management Specialist, you leverage your experience in product development to deliver against the following responsibilities:

• Collaborate with team members and key stakeholders to design superior customer products, services and experiences that drive growth and profitability across multiple product portfolios and segments
• Take ownership of assigned work tasks by managing a single product or component of a product, including revenue, cost, capital expense, network capabilities and service performance across all channels to market
• Support the team by providing input into product roadmaps, forecasts and plans as required, and assist with product performance and post implementation reviews, to increase customer satisfaction
• Analyse and identify product performance and market trends and manage commercial matters as they relate to the product or a component of a product, including competitive threats and regulatory issues
• Contribute commercial acumen and experience in product economics to help identify new and emerging opportunities, to accelerate and address gaps in the product portfolio
• Leverage your sound communication skills to contribute to design sessions with product and development teams to experiment and incubate great ideas that resolve customer pain points
• Apply and continue to build your knowledge in best practice product management approaches, tools and techniques to continually improve and deliver consistent high-quality output
• Continue to build your knowledge of market trends through active thought leadership, and contribute specific product, segment or domain expertise to enable the team to continuously improve product performance
• Apply your critical thinking and problem-solving abilities, and work collaboratively with team members to solve product design issues or address competitive threats or regulatory issues
• Apply Agile practices and mindsets when working in Agile teams or within Telstra\xe2\x80\x99s Agile operating model

Work Location: Bangalore, Hyderabad or Pune

Telstra