Job Description

About Us: Paytm is India\'s leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price and Discovery Capital.

About the team: Being one of the largest payment platforms in the country, we aim to not only ensure a seamless experience, but also a delightful journey for our customers.

We strive to enrich the customer experience by making every transaction transparent, honest, and hassle-free.

The consumer product team strives to deliver an outstanding user experience to the Paytm Customers by understanding the user, discerning their use patterns, and designing an app that meets their user\'s needs.

About the role: We are looking for self-motivated individuals to be part of our Recharges & Utilities Product Operations team

Responsibilities:

Lead and coordinate the end-to-end product lifecycle, from concept to launch, ensuring timely delivery and quality standards.

Collaborate closely with product managers, engineers, designers, and other stakeholders to gather requirements, set goals, and drive successful product launches.

Develop and maintain comprehensive project plans, timelines, and resource allocation to ensure effective project management.

Identify process gaps and inefficiencies in product operations, and implement best practices and process improvements.

Conduct thorough analyses of product data, market trends, and customer feedback to drive strategic decision-making.

Foster strong communication and collaboration among cross-functional teams, ensuring alignment and efficient workflows.

Serve as a point of contact for internal stakeholders regarding product updates, launch schedules, and operational matters.

Monitor and report on key performance indicators (KPIs) related to product operations, providing regular updates and insights to management.

Stay updated on industry trends, competitor analysis, and emerging technologies to inform product strategy and operational enhancements.

Why Join us?

Bragging rights to be behind the largest fintech lending play in India

A fun, energetic and a once-in-a-lifetime environment that enables you to achieve your best possible outcome in your career

Compensation:If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India\'s largest digital lending story is brewing here. It\'s your opportunity to be a part of the story!

Paytm