Job Description

Your Journey at Crowe Starts Here: At Crowe, you have the opportunity to deliver innovative solutions to today\'s complex business issues. Crowe\'s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a \'Best Place to Work.\' We are 75 years strong and still growing. Come grow with us! : SENIOR SCRUM MASTER/AGILE TEAM COACH (MANAGER LEVEL) A Senior Scrum Master (Manager Level) should have an Advanced Understanding of Product Development, Agile Values and Principles, and the Scrum Framework. At a Manager Level, a Senior Scrum Master is expected to act in a leadership role in their BU, coaching and mentoring other scrum masters, leaders, and product owners, and providing thought leadership to the greater organization. A Senior Scrum Master should be a master at facilitating scrum events and driving value from those scrum events as well as identifying impediments. They should be focused on teaching the appropriate teams the value of self-organization and be willing to allow the team to facilitate these events and only step in when asked, needed, or called upon, depending on the maturity of the team they are working with. A Senior Scrum Master (Manager Level) should be focused on driving continuous improvement by removing impediments outside the boundaries of the team\'s self-organizing capabilities and by ensuring the team understands scrum and is enacting it using teaching/training, coaching, and mentoring skills. A Senior Scrum Master (Manager Level) should spend as much time collaborating with the greater organization and senior leaders as they do with the Scrum Team. A Senior Scrum Master (Manager Level) should already have at least an entry level Scrum Master Certification and preferably a secondary level certification. They should be actively pursuing further training and certifications to help improve and advance their skills as a facilitator, coach, teacher/teacher, and servant leader, transformation master, business master, and/or technical mastery, as well as scaling agile as needed. Senior Scrum Master (Manager Level) Job Duties include: Servant Leader (mastering): Serves the Product Owner, the Scrum Team and the Organization by helping the team focus, identify goals, achieve results, and deliver value in whatever way necessary Selflessly leads the Scrum Team by influencing, asking the right questions, and encouraging collaborative discussion rather than directing and micromanaging Influences those outside of the team using Facilitation, Teaching, Coaching and Mentoring skills when possible Promotes team ownership, collective and shared accountability, empowers the team and encourages transparency Promotes collaboration, self-organization, and helps the team and its individuals develop, perform and achieve synergy Helps the team build comradery and a foundation of trust Encourages the team by Schedules appropriate team celebrations when warranted Facilitator/Scrum Event Value Driver (mastering, as needed and requested by the team, focused teaching and empowering the team to facilitate their own events while the Scrum Master focuses on the greater organization and facilitating collaboration outside of the team) Facilitates or Guides the Scrum Events for one or more teams, programs, or products as needed and ensures that guidelines around the following are enacted: Agile Values and Principles Scrum Theory, Scum Framework and Scrum Techniques Timeboxes Definition of Done (as defined by the Team and the Organization) Team Agreements Transparency and Flow of Work Team Level Metrics as needed for identifying areas of improvement, etc. Proactively and continuously seeks ways to improve the value obtained from the Scrum Events Proactively and continuously focuses on ways to help the Scrum Team maximize the value of the product they are delivering Facilitates/Coordinates communication between the Scrum Team and those outside of the team as needed Schedules appropriate team celebrations Impediment/Risk/Continuous Improvement Identifier (mastering): Proactively identifies and facilitates discussions about impediments and dependencies at the team level and helps the team find resolutions Proactively identifies and facilitates discussions about impediments and dependencies that are outside of the team\'s direct control and either leads resolution or collaborates with others to guide resolution Proactively drives process improvements and identifies action items needed to improve the team\'s Agile Maturity Coach (growing and mastering) Coach/Service to the Team and Product Owner (growing and mastering): Coaches the Product Owner on effective techniques for backlog management and how to arrange the product backlog to maximize value Coaches the Scrum Team to Understand the Need for Clear and Concise backlog items Coaches the Development Team in self-organization and cross-functionality Coaches the Development Team on ways to deliver high value products Coaches the Scrum Team on how to apply effective techniques for enacting Scrum Coach/Service to the Organization and Stakeholders (growing and mastering): Collaborates with other SM\'s and identifies ways to champion agile across Product/BU Proactively seeks ways to provide transparency of the team\'s goals and progress Proactively seeks ways to measure improvements through reporting metrics, dashboards, or other tools Coaching those outside of the scrum team to better understand which interactions are helpful to the scrum team and which interactions are not Manager (growing and mastering) Manages Impediments by helping the team ensure a resolution is found Manages the Scrum Process by helping the team define their process within the boundaries of Scrum\'s rules and holding them accountable to following the agreed upon process Manages the Team\'s Health, Maturity and Continuous Improvement by identifying and providing metrics that facilitate valuable retrospective discussion, and identifying and tracking continuous improvement items Manages the Boundaries of Self-Organization by helping the team define those boundaries, time-boxing, encouraging cross-functional collaboration, releasable results and validated learning Manages the Team Culture by ensuring a psychologically safe environment for all team members, encouraging transparency, providing an environment for safe failure and encouraging celebration, praise and constructive feedback Teacher and Trainer (growing and mastering): Responsible for ensuring that Scrum is understood and enacted by the scrum team(s) Responsible for ensuring adherence to Agile Values and Principles, Scrum Theory and the Scrum Framework by the scrum team(s) Responsible for providing or coordinating appropriate team training around Agile/Scrum theories, principles, and techniques as needed Provides training to teams, communities of practices, and the greater organization as needed Mentor/Services to Team Members (growing and mastering) Counsels team members to resolve conflict when needed Proactively mentors others as requested or by sharing what they are learning within the communities of practices Change Agent (growing and mastering) Influencing best practices and growth in technical excellence, business mastery and transformation Identifying Organizational Level Impediments and helping to drive resolution Leading and Coaching the BU/SDU in scrum adoption Planning scrum implementations within the BU/SDU Helping Employees and Stakeholder understand and enact Scrum in empirical Product Development Causing Change that increased the productivity of the scrum team(s) Working with Other Scrum Masters to increase the effectiveness of scrum in the organization Guiding the BU/SDU on Scaled Agile Techniques as needed (learning and growing) Facilitating Program Increment, Big Room Planning and large group Story Mapping Sessions Coordinating Risks, Issues, and Dependencies at the Product and Program Level Removing Impediments at the Product and Program Level Facilitating Scrum of Scrums and Retro of Retros across multiple teams Senior Scrum Master (Manager Level) Characteristics and Experience include: Master of their Craft/Lifelong Learner: Possesses a passion for Agile/Scrum and a relentless drive for personal growth Is proactively and continuously pursuing a deeper understanding of the Agile/Scrum Values, Principles and Techniques Is Proactively pursuing advanced level certifications Proactively seeks Coaching and Mentorship from senior leaders within the Organization and Pursues opportunities to collaborate with other Agilists in the greater community Proactively seeking ways to grow as a SM and sharing what was learned with the teams/CoPs Is Proactively pursuing a better understanding around the concepts of Engineering Best Practices (Testing, XP Practices, etc.) and how these best practices help your team to become more Agile. Encouraging your team to learn more about these practices. Growing in the areas of Technical Mastery, Business Mastery and Transformation Mastery Experience Advanced Level of Understanding of Product Development and SDLC Process Advanced Understanding of Agile Values, Principles, Best Practices and Roles Proficient Understanding of Coaching Principles and Facilitation Techniques Proficient Understanding of Lean, Kanban, and XP 5-8+ years as a SM for multiple teams or as a Scrum Team Member in another Role Must possess an entry level Agile Certification or equivalent experience (PSM I, CSM, CSPO, PSPO, etc.) and be ready to pursue an advanced level certification (A-CSM, A-CSPO, PSM II, PSPO II, Scaled Agile or other) Our Benefits: At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country\'s best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Monster