Job Description

•About the Role: •

We're seeking a talented and innovative Product Engagement Strategist to drive user adoption and retention of our product. This role will be crucial in creating engaging experiences that foster long-term relationships with our customers.

•Key Responsibilities: •

• •User Research and Analysis:•

• Conduct in-depth user research to understand user needs, behaviors, and pain points.

• Analyze user data to identify opportunities for improvement and optimization.

• •Product Onboarding: •

• Develop and implement effective onboarding strategies to guide new users through the product journey.

• Create engaging onboarding experiences that set the stage for long-term user satisfaction.

• •Engagement Strategies: •

• Develop and execute strategies to increase user engagement and retention.

• Design and implement in-product experiences, such as interactive tutorials, personalized recommendations, email/push notifications and gamification elements.

• •Feature Adoption: •

• Identify key features and drive adoption through targeted campaigns and in-product messaging.

• Collaborate with product teams to prioritize features that drive user value.

• •Customer Feedback and Support: •

• Gather and analyze customer feedback to identify areas for improvement.

• Work closely with customer support teams to address user issues and enhance the overall user experience.

• •Data-Driven Decision Making: •

• Utilize data analytics to measure the effectiveness of engagement strategies and make data-driven decisions.

• Track key metrics such as user activation, retention, and feature adoption.

•Qualifications: •

• Proven experience in product management, user experience design, or digital marketing.

• Strong understanding of user research methodologies and data analysis techniques.

• Excellent communication and interpersonal skills.

• Ability to work collaboratively with cross-functional teams.

• Passion for creating exceptional user experiences.

•Preferred Qualifications: •

• Familiarity with email/push notification campaign tools.

• Experience with A/B testing and experimentation.

• Knowledge of user experience design principles and tools.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?45,000.00 per month

Benefits:

• Food provided
• Paid sick time

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus

Work Location: In person