Job Description

Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai's no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.



Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist - AI-first cloud contact center as a service (CCaaS), BankAssist - AI-powered virtual assistant for retail banking, SearchAssist - AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.



Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.



Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.



With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.



You can find full press coverage at https://kore.ai/press/


POSITION / TITLE : Product Designer


RESPONSIBILITIES


• You'll take complete ownership of the UX and UI. Which includes research, wireframe, high fidelity screens, Prototyping and validating the solution, developer handoff, and testing. o You will be the voice of the users and you should also be comfortable with conducting any user research to validate the ideas.
• You'll be working directly with the management and product teams right from the conceptualization stage.
• You have to ensure that you follow a structured thought process for designing the product and also be ready to market your ideas.
• You'll be creating clickable prototype whenever needed using InVision or Principle. o Creating and managing icon and illustration library.


EXPERIENCE REQUIRED


• Overall 3-12 years of experience in Product designing (UX & Interaction Design).


MUST HAVE SKILLS


• Excellent communication, presentation, and storytelling skills. Expert skill level with standard tools like Sketch, Zeplin, Invision, google Suite, etc..
• Detail-oriented, strategic-thinker, decision-maker, creative thinker.
• Great at illustrations and iconography
• Who can create and manage design system.
• Experience with designing the products is a huge plus. o Who has a strong knowledge of design principles.


OTHER SKILLS WE'D APPRECIATE


• Believe in thorough research before starting the design process. o Detail-oriented, strategic-thinker, decision-maker, creative thinker. o Quick and strong problem-solver.
• Drive early-stage usability testing and expert review.
• Experience with designing the products is a huge plus. o Who has empathy on end-users, business, and also technology.


EDUCATION QUALIFICATION


• Bachelors in Design or Masters in Design


##### We're always looking for talented and passionate people. Get in touch! Send in your CV to careers@kore.ai