Job Description

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients\xe2\x80\x99 experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry\'s most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we\'re all together better.R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to \xe2\x80\x98make healthcare work better for all\xe2\x80\x99 by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities
Position Summary:As a Product Designer, you will play a pivotal role in shaping the technology landscape, focusing on our suite of SaaS healthcare applications and services. Your primary objective will be to ensure that our solutions are intuitive and of the utmost quality. You\'ll be engaged in all stages of the product design journey, from initial discovery to necessary adjustments before launch. Your role will require you to leverage your comprehensive design, facilitation, presentation, and interpersonal skills while actively contributing to high-level strategic decisions alongside product, engineering, and executive partners. As a valued member of our collaborative, motivated, and innovative team, the Product Designer will be entrusted with the responsibility of crafting inventive and human-centric interface designs that not only meet, but strives to exceed customer expectations, while also driving our business objectives forward.Key duties & responsibilities:

• Creating enterprise workflows and interface solutions which starts with obsessing about the \xe2\x80\x98Why\xe2\x80\x99 and backing it up with a solid understanding of user needs and behavior. So do expect a lot of good quality discussions and we want someone who is able to walk up to a whiteboard (or online board) and sketch out ideas and solutions.
• These ideas and solutions would need to be built into robust user flows that would take care of every conceivable use case and condition.
• Flows are nothing if they are not translated into screens that are consistent, intuitive but at the same time factor in delight.
• Finally working with the Product and Engineering teams to bring the designs into reality is a crucial part of the designer\xe2\x80\x99s journey.
• Be hands-on at every stage of the design process\xe2\x80\x94from discovery through detailed design, execution, and iteration\xe2\x80\x94creating user flows, wireframes, pixel-perfect designs, and prototypes along the way to bring ideas to life.
• Contribute to R1 design standards by identifying and driving new UI components and design patterns
• Attention to detail and follow through in producing multiple iterations of your work to reach the best solution
• Actively contribute to meeting discussions, articulating compelling viewpoints, and fostering a collaborative environment that values diverse input
• Display a growth mindset characterized by curiosity and a willingness to boldly question the established norms.

Must have skills:

• 4 - 5 years of experience in Digital Product Design. Working on SaaS applications would be an additional advantage.
• An obsession to create intuitive and beautiful products and experiences that simply work. We will require a portfolio showcasing UX and design skills through case studies demonstrating user-centred and innovative design solutions with measurable outcomes for users and the business.
• An expert at your craft. Which means you know the difference between user flows, task flows & IA diagrams.
• A collaborative team player who can work well with Product, Engineering, Business and CX teams to ensure that everyone is aligned with the design vision.
• Ability to clearly and confidently present design concepts and solutions to a variety of audiences and accept and interpret constructive feedback.
• Highly skilled with type, hierarchy, colour, composition, contrast, and other design fundamentals.
• Passion for design trends, tools, processes, and methodologies, and a willingness to learn and share new ideas with the team.
• Experience working with globally distributed teams, and/or in highly matrixed organizations.

Good to have skills:

• Relevant degree in the field of Design or HCI.
• Experience in healthcare or insurance enterprise product design.
• Ability to plan, moderate, and complete a variety of goal-oriented workshops across collaborators, leading to exciting new ideas, new-found consensus, and critical alignment.
• Experience designing responsive web platforms, as well as within large-scale digital ecosystems.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:Visit us on

R1 RCM