Job Description

Description:Job Title:Product Designer ManagerLocation : Bangalore (Hybrid)Qualifications
Responsibilities and Deliverables
Establish a governance plan for Productboard across multiple divisions by identifying and engaging with stakeholders
Document current processes and usage across workspaces, gather requirements, investigate solutions, analyze impact
Develop and implement a comprehensive roadmap for consolidating the various Productboard sites in collaboration with various stakeholders
Determine, document, and promote best practices for using Productboard
Establish change management process that will ensure best practices are supported and adopted across all sites to maintain consistency
Work closely with site managers, product teams, and other stakeholders to understand their needs and ensure that the consolidation efforts support business objectives
Support current or future integrations of tools with Productboard
Provide guidance and planning for the onboarding of new teams to Productboard
Provide next-level technical support for Productboard Support Engineer
Assist with integrating Productboard into an overarching data and process flow architecture
Provide best-practice solutions for automations in and around the Productboard environments
Analyze metrics and log data to support better decision-making and to improve the system performance and support
Ability to create, manage, and support all admin functions of Productboard
Experience with data migration to Productboard, preferably from Aha! and AsanaSkills and Work Traits
Extensive experience in product management and tool consolidation using Productboard
Strong project management skills, with the ability to plan, execute, and monitor large-scale consolidation projects.
Proven ability to lead cross-functional teams and work collaboratively with stakeholders.
Experience in establishing governance structures and change management processes.
Excellent communication skills to articulate best practices and project goals to diverse audiences.
Deals well with ambiguous or undefined problems ability to think abstractly and guide others
Comfortable performing requirements analysis, interfacing with stakeholders of various levels and documenting solutions
Excellent interpersonal skills in written and verbal format
Effectively work as a member of a highly adaptable, multi-discipline team
Ability to work in a collaborative, cross-team/Geo model to ensure successful management of operational tasks (setting resolution expectations, ensuring proper escalation and/or hand-offs as needed, etc.)
Can articulate technical topics to non-technical audiences both in writing and in person
Willing to flex your behavioral style to meet the needs of the team or work at hand
Confident of your skills, abilities and willing to share what you know, while learning from others
Familiarity with agile methodologiesExperience
5+ years of experience as software product manager
5+ years of experience using Productboard at the Maker level, preferably Maker/Admin
3+ years of experience as project manager for larger consolidation projects
5+ years of experience with Productboard configuration management and associated best practices
Proven experience in establishing Productboard environments and onboarding of new usersPlus
Experience with Aha!
Experience with Airtable, Trello, Smarthsheets and Asana
Experience with Jira, Teams, and ConfluenceEducation
Bachelor\'s degree, preferably in Computer Science, Computer Engineering, or related quantitative field

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