Job Description

:Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.As a Product Delivery Manager within the INFRASTRUCTURE PLATFORMS team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm\'s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Participate in the S&OP process to gain agreement on consensus demand and resulting supply plan
• Leverage Supply Chain planning system of record for collaborative inventory and replenishment planning
• Derive, maintain, and leverage planning reference data including lead time, safety stock, and reorder points
• Collaborate with product and regional managers and service owners to ensure supply positioning that supports new product/service introductions
• Reduce infrastructure obsolescence cost

Required qualifications, capabilities, and skills

• Formal training or certification on product delivery management concepts and 5+ years applied experience
• Strong knowledge and demonstrated experience of Supply Chain and Planning (demand and supply)
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Ability to influence and lead cross-functional teams, drive processes and solve problems from an initially ambiguous state
• Strong interpersonal, verbal and written communications skills and presentation skills necessary for various audiences including executive management
• Proficiency with Microsoft Office Suite. Advanced Excel knowledge. Ability to learn proprietary software and database

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Knowledge of technology infrastructure systems and solutions
• Knowledge of Lean practices

About Us:JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

JPMorgan Chase