: Job DetailsAs a product team member, your intellectual capital, analytical and problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the solution roadmap that delivers value for our team members, wide array of employees, as well as millions of customers that leverage our products and services. During your career journey, you will have the opportunity to work in a diverse and equitable organizational culture that embraces development of individual competencies, creates a core understanding of the business operations, solutions and services and inclusive practice that values your perspectives fostering individual growth and career mobility.TAs a Product Associate in Voice Data and Architecture Product, you will support or lead a complex set of work to reshape and enrich our data environment, function as an Area Product Designee that works with our technology partners and agile leads to prioritize our feature development. Data integrity and quality is one of our guiding principles and a core requirement for our business operations and workforce management partners. Our recipe for success is the continued demonstration of our competencies in action across each opportunity.The Consumer & Community Banking Operations Customer Channel Voice Product defines and delivers a platform that supports global customer/client contact center solutions that provide business agility, operational efficiency, and integration across business functions and contact channels that enable any specialist, any interaction type, in any location. The group consists of seven area products which includes Call Orchestration & Routing, Call Recording, Playback & Analytics, Consumer Bank Telephony Strategy, End User Technology, Interactive Voice Response (IVR), Outbound Contact and Business Architecture, Data Re-Engineering and Core Telephony Services.Job Responsibilities
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