Job Description

Services Account Executives (Services and Solutions Sales Specialist)At Dell Technologies, were proud to be known globally for the ground-breaking innovation and quality of our services. Services Sales is all about connecting customers in a defined geography or market with our service offerings and making direct sales. Our field-based team identifies, develops and successfully closes business opportunities. Their remit spans the full breadth of Dells diverse services portfolio: professional services, consulting products and outsourcing services. Active around the world, they help clients to unlock the potential of next-generation services.Join us to do the best work of your career and make a profound social impact as a Services Account Executive on our Services Sales team in Mumbai, IndiaAs a Services Account Executive, you will be responsible for managing a set of Services Portfolios (Advisory Consulting, Manage Services, Deploy & Support) and help grow our business. You will work closely with our Services, Consulting and Technology teams and with our clients.What youll achieveDemonstrate strong business understanding and Co-relationship with various technology domainsStrong Services sales acumenManage strong relationships within all stakeholders in an account ( IT Managers, Application owners, Business owners and CXOs)Playing pivotal role of customer advocacy and navigating the services sales motion with hygiene, transparency and rigor.You willSell services to decision makers, purchasing groups and IT influencers with exposure to CIO and CTO level decision makers.Owns lead qualification, client proposal development and presentations, developing value propositions for customers, and understanding and communication of Dell Technologies Services capabilities.Able to coordinate Dell Technologies resources, sales, services delivery, and operations to meet customer needs. Owns overall governance reviews and approval for new business opportunities.Demonstrate ability to think strategically about business, product, and technical challengesBuild Outstanding customer relationship management experience and collaboration skillsTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Heres what we are looking for in this role:Essential Requirement:12-15 years of field sales experience with a bachelor's degree8+ years of field services sales experienceDemonstrate strong services advisory consultantNeed business understanding and Co-relationship with various technology domains to position appropriate services below strategically in an account.Cyber security services & Recovery solutionsVulnerability managementAudit & assessments (Health posture)Industry best practice (NIST standard)Manage Detect Response framework.Incident Response and Retainer ServicesGen AI related technologiesUsecase identificationsSystem software deployment servicesAIOps & MLOpsInferencing & prompt engineering conceptsData engineeringData center concepts & DC modernization and migrations servicesSaaS models, Cloud technologiesInfrastructure Managed servicesSLA/SLO based outcome engagements.Applications modernizationDatabase migrations servicesIT Infrastructure management & Operational servicesClient solutions (Employee digital experience, VDI, Intune, AD/Exchange migrations services)Strong services sales acumen and manage strong relationships within all stakeholders in an account (IT Managers, Application owners, Business owners and CXOs)Demonstrate services sales culture - Am knowledgeable, am Engaged and am accountable.Playing pivotal role of customer advocacy and navigating the services sales motion with hygiene, transparency and rigor.Articulate services offerings technically.Technical certifications - If any will add weightage in the selection processStrong sales maturity - Nurture and Qualify opportunities, Competitive analysis, financial acumen and deal structuring skills.Strong negotiation skillsGreat team player - Collaboration with various stakeholders internally and customer teamStrong spoken and written communication skillsDesirable Requirement :Sales history showing ability to sell services solution in complex environmentsDemonstrated ability to assist in formulating the customers long- term strategic vision and our role as a strategic partnerStrong understanding of operational issues and solutionsFinancial acumen to solution deal with milestonesWho we areWe believe that each of us has the power to make an impact. Thats why we put our team members at the center of everything we do. If youre looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, were looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 31-Aug-24Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy . Job ID:R252602Dells Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our page.

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