Calling all innovators \xe2\x80\x93 find your future at Fiserv.
We\xe2\x80\x99re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day \xe2\x80\x93 quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\xe2\x80\x99re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title Processing Specialist
The position will be responsible to investigate customer\'s complaint with their problem-solving skills and will write a letter to the customer based on their understanding of the customer needs to respond to their complaint.
Must Have
- Min qualification - graduation
- Proficient in English speaking and writing
- Typing speed above 30 WPM
Preferred
- Experience of working on complaints/escalations
- Should have exposure working with global clients in a BPO, Bank
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