Process Trainer / Service Desk

Year    KA, IN, India

Job Description

Position: Technical Trainer
Location: Mysore (WFO)
Shift: Rotational US shifts
Package: 9 LPA
Experience: 4+ years in Technical support/ service Desk out of which 2-3 years as a Trainer on Papers
ITIL Certification: Preferred
Cab Facilities: Available (both ways)

Key Responsibilities:

• Conduct Service Desk, Technical Support, and ITIL training
• Develop training materials and resources
• Lead workshops on Service Desk Basics (ITIL v4), Technical Foundations (OS, Networking, Hardware, Messaging), and New Market Products (Intune, Office 365, BitLocker)

Contact: Radhika at 8529474615 to apply.

Job Types: Full-time, Permanent

Pay: ?50,000.00 - ?75,000.00 per month

Schedule:

• Rotational shift
• US shift

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3483887
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year