posted 4 april 2025reference number JPC - 106716next stepsjob detailsHiring for International BPO company Job title: Moderation Trainer (Bengali and English Speaking)Working Location: Kolkata: We seek an experienced and motivated individual to join our team as a Moderation Trainer. In this role, your main responsibilities are: xe2x97x8f Conceptualize training materials based on data and research;xe2x97x8f Create training strategies, initiatives, and materials;xe2x97x8f Test and review created materials;xe2x97x8f Maintain a database of all training materials;xe2x97x8f Instruct employee training and onboarding;xe2x97x8f Review employee performance and learning;xe2x97x8f Conduct training classes on policy/product;xe2x97x8f Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues; Job Requirement:xe2x97x8f Proficient English (at least C1 level);xe2x97x8f Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.xe2x97x8f Bachelor's degree in any related field;xe2x97x8f At least 1-year experience in training within the BPO industry;xe2x97x8f Training and coaching skill experience is a plus;xe2x97x8f Proficient in Microsoft Office (Outlook, Word, Excel, - PowerPoint) and Internet applications;xe2x97x8f Ability to communicate clearly and concisely, both orally and in writing;xe2x97x8f Knowledge of people's learning patterns to design programs with excellent efficiency.experience 5 ...