Process Trainer
Year Hyderabad, Telangana, India
Job Description
b'
Desired Skills Excellent communication skills Good Facilitation and influencing skills Proficiency in MS office Willingness to work in a 24/7 shift environment (Day and Night Shifts - Rotational) with no fixed week offs. Flexibility about working on weekly offs when required. Prior voice experience Ability to interact with Dom/Overseas Customers
Job description
Take overall responsibility for conducting all activities prior to the Training Program
o Responsible for taking part in recruiting candidates well suited for the job.
o Seek the participant list and the training requirements (infrastructure and supporting) from the Lead Training Operations Manager
o Conduct a thorough audit of the Training Venue and the provisioning of requirements one day before the commencement of the training program; follow-up with concerned personnel in case of any anomalies
Ensure effective and efficient conduct of the Training Program
o Ensure conduct of the overall Training Program as per the defined Charter and module scheduling; leverage the systems/ tools, facilitator aids and cue sheets
o Modulate the training program as per the needs of participants, while maintaining consistency vis-vis the learning objectives
o Drive a participative and interactive training session and resolve queries/ concerns
Ensure completion of the key activities to be conducted post completion of the Training Program
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3316376
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationHyderabad, Telangana, India
-
EducationNot mentioned
-
ExperienceYear