Title : Process Specialist Platform transformation | Protiviti ConsultingLocation : GurgaonRole : Project Management, Change Management, Agile, Scrum, Sprints with exposure to Pensions industry. The Platform transformation team is responsible for delivering strategic change projects for business. This includes defining the product roadmap, testing the product, coordinating launch readiness, new process design and stakeholder communication of change initiatives impacting the platform frontline and back office teams. The objective of this role is to provide the best possible service to our customers by taking ownership of various initiatives and project tasks for the department by having in-depth knowledge of all related aspects of the process within the business area, an individual in this role would be able to define and support customer-centric solutions as well as meet all expected and defined deadlines. Some key responsibilities include:
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