Job Description

About the Opportunity Job Type: Fixed Term Contractor

Contract duration : 5 months.

Application Deadline: 09 January 2024

Title: Process Specialist

Department: FSO Global Cash & Reconciliation Services

Location: Gurgaon

Reports To: Manager

About Fidelity International

We\xe2\x80\x99re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together and supporting each other - all over the world. So, join us at Fidelity to be part of \xe2\x80\x9cGlobal Cash & Reconciliation Services\xe2\x80\x9d under \xe2\x80\x9cFund Servicing & Oversight (FSO) function and feel like you\xe2\x80\x99re part of something bigger.

Department Description

Global Cash & Reconciliation Services (\xe2\x80\x9cGCARS\xe2\x80\x9d) is responsible for a range of activities that relate to management and control of reconciliation exceptions and includes a level of transaction processing. They also contribute to the cash provisioning for our data recipients to ensure correct investment decisions are made.

The department is responsible for:

Controlled posting of certain cash transactions to the investment and accounting book of records Management and control of exceptions arising from the reconciliations of cash, stock and units Review and correction of any overdrawn account balances Liaison with external & internal parties to resolve exceptions Implementing enhancements, including automation of the processes Internal reporting of key management information on the above, alongside some reporting to certain external clients

It is a fast-paced and deadline driven environment where teamwork, both locally and globally, is essential and encouraged.

Purpose of your role

The jobholder will be responsible for supervising the reconciliations of a group of accounts and a variety of additional tasks, which will include using Excel spreadsheets, receiving and acting upon various email instructions and liaising by telephone or in person with other departments. There are a variety of control tasks to be performed on a daily/weekly or monthly basis.

Key Responsibilities

• Perform daily reconciliations using specialist software and assist in the supervision of other team members
• Oversee and participate in the identification, analysis and resolution of exceptions in a timely manner
• Oversee and participate in liaison with stakeholders both verbally and by other means to resolve exceptions
• Post entries to the accounting system which have not been automatically generated, including team oversight
• Collaborate with the UK-based team to manage workflows and complete tasks
• Generate management and control reports and perform analysis of the same, including team oversight
• Assist the team in performing general administrative tasks
• To ensure any resource issues are escalated to team management as a priority.
• To ensure the teams daily targets / checklists are completed and all control activities are actioned.
• To identify and escalate areas of risk
• To support the development and training of team members through all possible means
• To aid in the resolution of all exception issues
• Monitor team mailbox
• Propose process improvement
• To support change and project initiatives when required
• Willingness to work additional hours and on bank holidays as the business dictates

About You - Experience and Qualifications Required

• 3 to 4 years\xe2\x80\x99 experience in a similar position, preferably within a global and / or a financial services company.
• Master or bachelor\xe2\x80\x99s degree in accountancy, Finance, Economy or equivalent from a recognised university.
• Good English communication skills (reading, writing and conversation)
• Able to communicate effectively with colleagues and internal customers in UK/Dublin/Europe/Asia
• Strong analytical and investigations skills with an enquiring mind
• Excellent attention to detail and ability to identify issues of potential risk
• Able to perform daily processing volume
• Ability to work under pressure and to tight deadlines
• Basic technical skills (i.e. Excel, MS Word, Outlook, etc)
• Proven ability to communicate and work with all levels of personnel
• Quick learner
• Team player with collaborative attitude & problem-solving skills
• Organisational capabilities \xe2\x80\x93 able to remain focused on own targets while supporting others in achieving theirs
• Ability to coach and develop team members
• Proven experience in a similar job role or in Financial Services

Feel rewarded

For starters, we\xe2\x80\x99ll offer you a comprehensive benefits package. We\xe2\x80\x99ll value your wellbeing and support your development. And we\xe2\x80\x99ll be as flexible as we can about where and when you work \xe2\x80\x93 finding a balance that works for all of us. It\xe2\x80\x99s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

Fidelity International