The position exists in order to lead a winning team identifying, evaluating & implementing
solutions for root causes of invoicing inaccuracies, with the objective of improving
invoicing quality within the limits of Maersk Line invoices, thus positively impacting the
end customer experience pertaining to this aspectOPPORTUNITYWe are seeking a Process Manager for the Ocean Dispute team to lead a dynamic group focused on improving invoicing accuracy and enhancing customer experience. This independent contributor role reports to the Head of Operations at Maersk Global Service Centres (\xe2\x80\x9cMaersk GSC\xe2\x80\x9d). As the Process Manager, you will be responsible for identifying, evaluating, and implementing solutions for the root causes of invoicing inaccuracies, with a strong emphasis on process efficiency and timely dispute resolution. A high degree of independence, proactive problem-solving, and a results-driven mindset is expected.WE OFFERWe offer you an exciting career with a collaborative and engaging work environment. You will work with a highly qualified team in a global organization, offering numerous growth opportunities and a platform to expand your expertise. The role is part of a diverse, global team where you can grow on the job, enjoy working with colleagues, and gain new perspectives through personal and professional development. Hybrid work arrangement alternating between office and work from home.KEY RESPONSIBILITIESAs a Process Manager - Ocean Dispute, you will have a diverse set of responsibilities, including but not limited to:
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