Job Description

JOB DESCRIPTION The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Roles and responsibilities: Part visual storyteller, part designer, part content creator, you will be responsible to create, enhance and support diverse and complex pre-sales and post sales threads and collateral development initiatives. Presentations/Collaterals for sales contexts/meetings: You will be required to collaborate with strategists, subject matter experts and consultants to storyboard and create engaging and aesthetically intuitive presentations for various sales contexts and client meetings (pitches, workshops, point of views, response to request for proposals (RFPs), QBRs, SBRs etc). These presentations or collaterals are typically emailed /presented to CXO level and/or technical audiences in leading companies across the world. As part of this, you will occasionally pursue quick hits (with turnaround times as short as a day) and more frequently work on detailed work spanning a few days. Collaborate with peers and internal teams to source and create case studies, mock dashboards and sample deliverables to augment pitch decks and content readiness for upcoming pursuits. Multi-Format Sales & Marketing Collaterals: Storyboard and create multi-format content/collaterals in the form of brochures, infographics, product sheets, sell sheets, banners, teasers, product demos and product videos. In addition, you will be required to support program-level initiatives such as newsletters and internal training programs. You will be responsible for organizing, managing and governing the steady stream of collaterals being produced and evangelized both internally and externally, in line with the processes defined by the team. Create and maintain a library of presentation templates for internal and external use Check and balance templates to ensure they are up-to-date and in line with company or client branding. Technical and Functional Skills : Bachelor\'s Degree with 5+ years of experience in presentation design and/or a creative visualizer role in sales and marketing contexts Strong knowledge and proficiency of presentation software such as PowerPoint (must-have), and Prezi (good-to-have) Proficiency with the Adobe Creative Suite (Aftereffects, Illustrator, InDesign) and a sound understanding of interoperability processes Proven talent in creative and visual thinking Excellent verbal and written communication skills Proven talent for transforming complex information into simple yet striking visualizations. An impressive portfolio (please share the link) that showcases what you would bring to this role ABOUT THE TEAM eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world\'s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India\'s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. eClerx Digital is the trusted partner of choice to the world\'s largest global brands for creative production, eCommerce/web operations, and analytics & insight services. We improve profitability for their digital businesses. Using the Follow the Sun delivery model, our team of 3,000+ full-time digital delivery employees - at our five productions hubs in Mumbai, Pune, Chandigarh, Verona, and Phuket - applies deep digital expertise to support the most demanding global clients effectively. eClerx Digital\'s innovative delivery model drives the \'metrics that matter\' for our clients: improved acquisition, conversion and retention, and overall lifetime value of your customer 24/7/365.

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