Job Description

About the Opportunity Job Type: PermanentApplication Deadline: 10 June 2024Title Process Lead / Assistant Manager - Supplier EnablementDepartment Global ProcurementLocation Gurgaon, IndiaReports To Manager - Supplier EnablementLevel Grade 4, Assistant ManagerWe have been helping our clients to build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Global Procurement team and feel like you\xe2\x80\x99re part of something bigger.About your teamFidelity Global Procurement comprises approximately 65 employees based across India, UK, Continental Europe, and Asia Pacific. The team manages approximately $700m of spend split between technology and non-technology categories. Currently the team is undertaking a global transformation programme to deliver an improved Procurement user experience, simpler and more efficient Procurement processes, consistent and accurate Procurement related data. The transformation will drive significant changes to ways of working within and out of Procurement and will implement multiple new technology platforms.About your roleThe Process Lead / Assistant Manager - Supplier Enablement will handle operations and lead a team of resources involved in Supplier Onboarding, Risk Assessment, and Vendor Master Data Management.The role will require an understanding of overall procurement process and category considerations while applying common practices for quick turnaround. The key focus is high volume on-time processing with attention on auditability and efficiency. The overall responsibilities being:

• Guiding a team of resources for successful execution of daily BAUs.
• Monitoring volumes, SLAs and suggest/implement remedial actions on time if needed.
• Be responsible and accountable for Global Supplier Onboarding and Due Diligence Investigation.
• Create Supplier Due Diligence Reports.
• Ensure continual update and compliance of all operational controls to ensure data accuracy and fraud prevention.
• Managing all administrative and business queries on Master Data Admin (Onboarding Workflow/Creation/Modification) and Due Diligence related via the central mailbox and calls.
• Provide end user support and be the Subject Matter Expert for Supplier Onboarding process.
• Run various data reports for business and stakeholders per requirements. Manage and respond to end user querries within the agreed SLAs.
• Approve Employee & Supplier master data in ERP system.
• Ensure any of the changes in Supplier / Employee master data base would be upheld by qualified verification documentation which is in line with ERF of FIL from risk control point of view.
• Provide valuable support to team members on enquiry resolution/process visibility.
• Conduct daily queue monitoring and responsible for coordinating with relevant case owners to ensure the operations are running as expected with a high-level service quality and within SLA.
• Maintain Process Change & Update tracker and organise internal meeting periodically to review and ensure the changes would be conducted in consistency internally.
• Maintain process documentation (Standard Operating Procedures).
• Participation in projects and change initiatives around process/system enhancements.
• Ad-hoc and other relevant works assigned by supervisor(s).

`The role holder may supervise a team of 3-4 resources located in Gurgaon and would form a strong procurement community with Sourcing, SRM, and Accounts Payable teams.About You

• 8+ years\xe2\x80\x99 experience in the domain of P2P, Supplier Master Data Administration and Supplier Due Diligence.
• Experience in Third Party Risk Management (TPRM) /Oracle CFP technical support is an advantage.
• Should have an eye for details and go into the depth of issues where needed.
• Should have exposure of working in a global environment with an ability to work with people across the globe in different time zones and different cultures.
• Flexibility and an open attitude to change.
• Data Analysis, proficient in MS-Excel, Powerpoint, Power BI, etc are key-skills required for this role.
• Problem solving attitude.
• Strong Collaborative Skills, Positive Can-Do Attitude, High Energy.
• High degree of integrity and teamwork.
• Attention to details.

Feel rewardedFor starters, we\xe2\x80\x99ll offer you a comprehensive benefits package. We\xe2\x80\x99ll value your wellbeing and support your development. And we\xe2\x80\x99ll be as flexible as we can about where and when you work \xe2\x80\x93 finding a balance that works for all of us. It\xe2\x80\x99s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

Fidelity International